Microsoft Director of Business & Sales Operations - Eric Ligman

Eric Ligman, Microsoft Director of Business & Sales Operations Blog

Some Top Resources For SBS Partners

IDC White Paper: Paths to Opportunity for SBS 2003 Partners
Description: IDC’s “Paths to Opportunity for Microsoft Windows Small Business Server 2003 Partners” white paper outlines the business opportunity for resellers and system builders in selling SBS 2003 and services. The paper includes best practices, business models, and case studies from more than 25 successful SBS 2003 partners from around the world.
*Note: You may need to log-in into Microsoft Partner Program to access.

SBS + Office Partner Services Promotion
Description: Get up to $10,000 per customer from Microsoft to pay for your IT services when your customers purchase SBS and Microsoft Office together or separately. For a limited time, when your qualifying customers purchase eligible Office2003 or Windows Small Business Server 2003 licenses, they will receive a partner services subsidy check from Microsoft made payable directly to you, the partner, to provide services. When eligible Office Professional 2003 and Windows Small Business Server 2003 licenses are purchased together, your customer receives even more subsidy dollars for your services.
Overview in our Blog:
Official Partner promotion page:

Microsoft Small Business Specialist Program
Description: Do you focus on serving the needs of Small Businesses? Want a way to differentiate yourself from your competition and be noticed as having that Small Business focus? If so, then you need to become a Microsoft Small Business Specialist today to gain access to: the Microsoft Small Business Specialist logo, priority placement on the Small Business Partner Locator Tool, custom marketing materials you can add your logo and company information to, and much, much more!

Managed Services Handbook for Microsoft Partners
Description: The Managed Services Handbook provides a comprehensive set of guidance for how to develop, market, and sell a Managed Services offering to your customers. Download this handbook to get an overview of Managed Services and helpful ideas for determining price structure and setting up contracts.
*Note: You may need to log-in into Microsoft Partner Program to access.

Managed Service Vendors: Level Platforms
Description: Level Platforms’ Managed Workplace is the leading remote monitoring and management software product for IT service providers that support small and medium-sized businesses. (Source: Level Platforms website)
*Bonus Special Offer:

Managed Service Vendors: N-able
Description: N-able Technologies® is the leading provider of IT performance management software to improve operations, manage risk and measure business value. N-able’s product line provides complete solutions to monitor, manage and optimize information technology and security from a business perspective. Founded in 2000, N-able’s solutions are licensed to hundreds of partners servicing thousands of end-user customers around the globe to evolve IT services from reactive to proactive to managed. (Source: N-able website)

SharePoint Templates
Description: These application templates are tailored to address the needs and requirements for specific business processes or sets of tasks for organizations of any size. The applications are the first out-of-box custom scenarios for the Windows SharePoint Services platform, though they also provide a starting point for partners and developers looking to build deeper Windows SharePoint Services solutions.

Forbes ROI White Paper
Description: This white paper describes a survey of 25 United States–based users of Microsoft Windows Small Business Server 2003 and quantifies their ROI through both traditional valuation methods and through user experiences.

List of SBS Case Studies
Description: Find Small Business Server 2003 case studies through this link. Perfect for customer sales calls and help your customer build a case for purchasing SBS 2003.

SBS User Groups
Description: Meet your peers, share your experiences, and get advice at a local Windows Small Business Server user group.

Microsoft Small Business Channel Community
Description: This community is built by the US Small Business Team at Microsoft for those who sell to and support Small Business customers with Microsoft technologies. Come here for information about products (Windows, Office, SBS, SBA, etc.) as well as broader MS topics such as licensing, partner programs, etc.

Windows Mobile Smart Phone Offer
Description: Register as a Windows Mobile reseller on for an opportunity to receive a free evaluation copy of SBS Premium + a Windows Mobile trial device for 60 days.

SBS Newsgroups
Description: Free technical support. The messages are monitored by members of Microsoft’s PSS team, SBS development team, and SBS MVP community.

Partner Resource Desk
Description: For partner assistance, contact the Partner Resource Desk at 800-426-9400 option 1, extension 81797. This resource, available from 6 am to 6 pm Pacific Time, can answer any questions you may have about Microsoft’s Partner Programs including marketing programs, training, another partner in a different area, etc.

SBS Technical Support for the System Builder Community
Description: Staffed by the Microsoft BOB team, Steve Winfield and his staff are SBS experts! They focus on the system builder community, but you might get a general SBS question or two answered by these experts!
· Technical site:
· Free pre-install tech support at

Related SBS Community Sites
· SMB Nation: Peruse the consulting, conferences, seminars, and publications devoted to Small Business Server and small business consulting practices.
· Susan Bradley Blog: Visit the Official Blog of the MVP and SBS “Diva.”
· SBS Migration: Learn Swing Migration from Jeff Middleton. Work offline on weekdays, take weekends off to relax. Same domain, server name, and Exchange store.

I want to say, “Thank you” to Lewis Lin of Microsoft for providing the lion’s share of these in a document he shared out late yesterday with several people. His contributions to the SBS Team will be missed.

Thank you and have a wonderful day,

Eric Ligman
Microsoft US Senior Manager
Small Business Community Engagement
This posting is provided “AS IS” with no warranties, and confers no rights