Smart Grid: Where Do We Stand?

The march to realize the vision of the smart grid worldwide continues but the progress reflects differences in priorities and emphasis globally. To get a pulse on where smart grid efforts stand worldwide, Penn Energy Research Center has conducted an industry survey on how Power and Utility companies are approaching smart grid initiatives in 2012….

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In the Field: Observations on the Power & Utilities Industry in Japan

Earlier this month the Microsoft Power & Utilities Team spent a week visiting customers and partners in Japan. It goes without saying that the Power & Utilities sector in Japan is in unrest due to the earthquake and tsunami that damaged the Fukushima Daiichi nuclear-power plant. As we traveled from Tokyo to Sendai we were…

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Convergys and Microsoft: Better Together

We have written in the past about the work we are doing with Convergys in Caring for Customers: A “Mashable Ecosystem” Model for Utilities and Driving Customer Success in the Smart Grid Era: Why the Time is Now for CRM.  These blogs point to the unique features of Convergys CRM powered by Microsoft Dynamics CRM…

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Webcast Replay – The Future of Enterprise Utility Solutions

When we talk about the Future of Enterprise Utility Solutions, we cannot have the discussion without addressing Utility Asset Management and the importance of having a scalable and performance oriented architecture to support it. The underlying infrastructure and solutions must work together to allow Utilities to: – Collect, organize, and exchange data easily – Transform…


Great Place to Work

From time to time I take a break from my day job in this blog to talk about other experiences that are significant or have touched me in a special way. During this US Thanksgiving holiday I had a couple of things that came to mind. One was Microsoft being named the top global company…

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Accenture, Avanade and Microsoft partner for life cycle management of DSM programs

The world of Demand-side management (DSM) involves reducing electricity use through activities or programs that promote electric energy efficiency or conservation, or more efficient management of electric energy loads. DSM programs can help customers manage electric usage, keeps rates low, help improve the environment and can even help a Utility avoid building power plants. DSM…

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Join us for a Webcast on The Future of Enterprise Utility Solutions

Free Webcast  Wednesday, 11/30/11 | 1:00pm ET | Click to Register Today’s utilities face the challenges of tighter IT budgets, reduced in-house development staff,and the need to quickly deliver business benefits through applications. Utilities also need to adapt to the rapid changes in smart grid technology, the electricity distribution system of the future. Telvent and…

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Integral Management of Public Space

Last week in London we held our annual EMEA industry solutions university (ISU) event. ISU provides Microsoft account teams with customized industry training and thought leadership from leading customers, partners and our own industry experts. In the Power & Utilities track we had great sessions and presentations this year and it was probably our best…

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Partner Bentley Systems bets on Azure-cloud-based services for sustaining infrastructure

When I spoke last May at Bentley’s Be Together conference, I was extremely impressed with Bentley’s vision for changing the way companies go about designing, constructing and operating world’s infrastructure through software. Yesterday, Bentley announced that they are bringing a broad range of Azure-cloud-based services for sustaining infrastructure to architecture, engineering, construction, and operations (AECO)…


Replay Now Available for Webinar: Driving Customer Success in the Smart Grid Era: Why the Time is Now for CRM

Thanks to everyone that joined us for our webinar: Driving Customer Success in the Smart Grid Era. We had a great turnout and we appreciate the terrific evaluations! For those that either missed or would like to listen again, a recording of the webinar replay can be accessed here. In addition, you will want to…