Unified Communications in Action, in Hong Kong

The utility industry continues to discuss how it will keep pace with the increasing numbers of Baby Boomer retirements that are expected over the next few years. Observers believe one solution will be to attract the so-called Millennial generation, those born between between 1982 and 1994 to the utilities industry, by adaptation of technologies which…

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Surface Computing Capabilities Demonstrated for the Plant

I’ve written two previous blog posts about Surface computing here and here but I’d like regular readers to take a look at this quick video, recently posted to the Microsoft Power & Utilities Web site (under videos). This is one of the best videos I’ve seen on Surface computing and it demonstrates many of the…

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ClickSoftware Scheduling Improvements Mean Green

It’s also a key to driving business value. Ask Anglian Water Services in the UK, through better forecasting, planning and scheduling they have managed to reduce overtime costs by 11%, travel time between jobs has reduced by 24% and the level of service has increased 33%. Having the right number of resources in place with…

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Three Years Apart, Hurricane Gustav and Katrina Wrack Entergy

Our hearts go out to the people of New Orleans, Baton Rouge, Houma, and Lafayette, and the countless other towns and cities throughout Louisiana, Texas and Arkansas in the wake of Hurricane Gustav the last few days. It is hard to imagine the physical and psychological suffering that those people have experienced within the short…

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Mobile Workforce Management Grows Stronger with Acquisition

Reliable electricity supply is a key part of achieving prevalent “Smart Energy,” a term which the Microsoft Worldwide Utilities Group uses to mean the entire Power and Utility value chain, from fuel source to inside the home. Reliable electricity is produced by power operators who strive to keep their plants operating at peak performance, in…


Surfacing new applications with Microsoft Surface

Today’s Boston Globe contains a brief article about Microsoft Surface and its application for visitors to Sheraton hotels. The story has a neat picture as well as information on how the hotel chain is deploying Surface to serve as a virtual concierge for its visitors. We blogged in June about Harrah’s use of Microsoft Surface…


Cyber security and critical infrastructure protection – Managing for success

To say that Utilities are meeting the challenges of a difficult age is probably the understatement of the decade. One need only look at the comments of Rick Sergel, president and CEO of the North American Electric Reliability Corporation (NERC), to the state regulators at the National Association of Regulatory Utility Commissioners (NARUC) summer meetings…


Pebble Bed Modular Reactor Exemplifies Microsoft Innovation with Partners

In the previous blogs I wrote about the value of Microsoft’s coming together with its partners at a conference in Houston and the work that ICONICs is doing to develop innovative solutions for the utility industry. Another good example of how our investments with partners is coming to life is the innovative work we are…


Keeping Wind Farms "Blowin’ in the Wind"

In our last Blog we talked about WW Partner Conference and the investments Microsoft is making with its partners. One example is the work we are doing with our  Gold Certified Partner ICONICS around fleet management of wind farms. BTW, ICONICS was Honored as 2008 Microsoft Partner of the Year for ISV/Software Solutions at the…


Microsoft Partner Conference Refreshes Power & Utility Industry Ideas

Every summer we at Microsoft go through a rejuvenating process at the end of our fiscal year (June 30th) that cleans the soul and refocuses our efforts on strategy, partners and customers for the coming new year.   Since about 95 percent of Microsoft revenue originates from our partners it’s important that we sync up with…