Making Ruuh converse like humans

Co-authored by Meghana Joshi and Abhay Prakash It’s easy to take the ability to converse for granted. Being able to listen to a question, detect the underlying emotion, infuse the speaker’s background and apply it in the right context may seem simple for humans, but computers have struggled with it. If chatbots can understand the…


Smart chatbots are relegating the FAQs page to history

Whether you call them conversational agents, dialog systems, or chatbots, AI-powered bots that can hold human-like conversations are seeping into our everyday lives. Chatbots work well in a structured environment with a predetermined dataset. Answering simple questions, for example, would be a task a chatbot could excel at. Which is why chatbots are now replacing…