Making the web more accessible with Edge

Enabling technology access for people with different abilities and creating a more inclusive web is a part of our mission to empower everyone on the planet. While the interface and design of web browsers has improved considerably over the years, accessibility is the key to wider inclusion. Individuals with learning difficulties, for example, struggle to…

0

Smart chatbots are relegating the FAQs page to history

Whether you call them conversational agents, dialog systems, or chatbots, AI-powered bots that can hold human-like conversations are seeping into our everyday lives. Chatbots work well in a structured environment with a predetermined dataset. Answering simple questions, for example, would be a task a chatbot could excel at. Which is why chatbots are now replacing…


Identifying Medical Personas in Social Media through DL

Pharmaceutical companies use social media platforms for two specific reasons – drug marketing or pharmacovigilance (monitoring the effects of drugs on patients). Both these endeavors require accurate identification. Drug companies need to be able to differentiate medical professionals from regular users for commercial and regulatory reasons. Similarly, drug companies need to ascertain whether a social…


Mixed language research: The key to making machines human?

Developed over thousands of years, our vast array of languages now helps us do more than simply communicate. They help us express emotions, signal our identities, and convey the nature of our relationships. A unique element of human communication is the phenomenon of code-switching or code- mixing. Prevalent in most multilingual and multicultural societies, code…


Intelligence from social list hashtags can power a more human search

Underneath the layer of factual information and numerical data is a deeper, more personal Internet. The online world comprises vast data and information resources and our search engines are adept at crawling through it and finding answers. But what if a user needs more than just a straightforward answer? What if the user needs insights…


The latest version of SMS Organizer reimagines mobile messaging

Machine learning and big data are revolutionizing the simplest of everyday applications and platforms. Perhaps the most conventional everyday platform is SMS. SMSes have been around since the days of the feature phone. Deeply rooted in traditional mobile computing, 800 million people use the platform daily. However, nearly 95% of these messages are spam or…

1

Collaborating with IIIT-H to combat abusive language through deep learning

Winner of the Best Poster Presentation at World Wide Web (WWW) 2017 What happens when machines become a little too human?  In an attempt to learn from observing human interactions, what if a machine picks up and mimics the less savoury elements of our species? Misadventures in machine learning highlight an important problem, viz. the…


Mitigating offensive search suggestions with deep learning

Winner of the PAKDD 2017 Best Paper Award The humble search bar is the window through which most Internet users experience the web. Deep learning is set to enhance the capabilities of this simple tool such that search engines can now anticipate what the user is looking for whilst moderating offensive suggestions before the query…


OMS: Managing a hybrid cloud just got easier

Since hitting the tipping point a few years ago, public cloud use has experienced exponential growth. The cloud is now more affordable and accessible than ever before. Early concerns around security and privacy have been addressed, and the cloud is increasingly seen as a very viable and desirable alternative to running IT infrastructure on-premises. Cloud-based…


The innovations that are driving Bing’s growth

A wide gap has always existed between how we talk with each other and the way we communicate with search engines. If we were to talk to search engines like regular human beings, we’d expect them to understand us at the same level too. Say, you asked a friend to suggest a nice restaurant. She…