Meet the Experts Live: What is the Impact of Social CRM?

Join Microsoft® Dynamics CRM Director and industry expert, Matt Keenan, as he breaks through all the hype and shares his point of view on the importance of understanding the stakeholders in your social communities. In this session, he will focus on how Internal Communities can be designed to support new forms of communication and collaboration that can greatly improve team and individual productivity.

Join us Tuesday, March 8th at 2PM EST as we explore:

  • How Social CRM can help you leverage online interactions to grow your business
  • Why your Internal Communities should be the foundation of your social media strategy
  • The pillars of Search, Connect, Collaborate, and Understand

Register here for the event.

Also, don’t miss the new blog series on Social CRM.  Watch Part One now.

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