Current issues with access to MSDN and TechNet Subscriber Downloads

  We are aware that some Subscribers have recently become unable to access Subscriber Downloads, receiving Error Code 11008 when attempting to gain access.   During recent system maintenance, changes were made that have created issues with access from some Subscribers’ systems.  It is not an option to roll back these changes, so work is…


11008 Errors – some positive movement to share

The dev teams have made some positive progress on identifying fixes for the 11008 errors. They are coordinating with all the impacted systems to coordinate dev and test environments. They are still unsure whether the code updates being implemented will address all sources of this error. Monitoring post fix will have to be our indication…


11008 Errors – a status update

There is an increase in activity going on to identify and resolve the conditions that are resulting in the 11008 errors that some MSDN and TechNet Subscribers are experiiencing when attempting to access Subscriber Downloads. Several dev teams are working together and there is some new traction. There are also some working theories about possible…


Another maintenance window starting this Friday Oct 12

There will be some additional maintenance work going on starting this Friday for the Subscriber Downloads impacting content availability. This work will be performed in two phases starting Friday evening at 5PM (US PDT). Phase 1 will be from 5PM – 10PM on Friday Oct 12 (US PDT), lasting 5 hours.During Phase 1 – Subscriber Downloads…

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Product Availability for Vista SP1, XP SP3, and Windows Home Server

In response to Color’s comments/questions:  Vista SP1 is expected to RTM in the first quarter of 2008, and we would expect to have it on Subscriber Downloads very shortly after release. XP SP3 (did you mean Office or Windows XP?) Windows XP SP3 “SP3 for Windows XP Professional” is currently planned for 1H CY2008. This…

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MSDN Subscriber Downloads will be UNAVAILABLE this weekend for DB Upgrade

The system that hosts the MSDN and TechNet Subscriber Downloads content will be unavailable intermittently over this weekend for a database upgrade.   Start: Friday, October 5th, 2007 5:00 PM PDTEnd: Monday, October 8th, 2007 2:00 AM PDT Duration: 57 hours Impacted Services: Subscribers will have intermittent or no access to Subscriber Downloads.     Not Impacted Services: Product Keys are expected to remain…

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Greeetings!

Hello everyone. I know I have large shoes to fill with Seth’s departure, but I am looking forward to it. As was mentioned in the intro that Seth posted, I am a Product Manager on the Subsriptions Team. My focus area is currently the NEXT version of the Subscriber Downloads and Product Keys system. The…

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