Building Voice Response Workflows

Need an interactive voice response application for your organization's phone system? Office Communications Server (OCS) 2007 Speech Server introduces a .NET Framework API for creating IVR applications, plus a visual IVR application designer based on Windows Workflow Foundation.

In the April 2008 issue of MSDN Magazine, Michael Dunn demonstrates how to develop an IVR application with Voice Response Workflow Designer by laying out the call flow, building prompts, keywords and conversational grammars, and handling responses.

Don't forget to browse the sample code in our online code library.

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