I laughed out loud when reading this interview between Phil and Mort on the CRM Team blog. Phil is trying to explain to Mort the differences between supported and un-supported CRM customizations. So it seems I am not the only one having those similar discussions with customers and partners.
To read the interview, go here: http://blogs.msdn.com/crm/archive/2007/04/13/unsupported-scripting.aspx
Please share your opinion on this interview!
Maybe the comments area would also be a great location to publish some features you would like to see in newer versions of Microsoft CRM.