Microsoft CRM and creating 'single' Word documents..

In my eight years of working with several great CRM solutions I "think" I know what a user want and doesn't want. When we take a look at Microsoft CRM it is hard to create a "single" document and save it within Microsoft CRM. Microsoft CRM is a flexible solution and to make this challenge a little easier we would need to build something for it. So normally I am not easy to get enthusiastic over tools or solutions but recently I saw a tool that solves this in almost the way I would solve it.

The c360 Word Mail Merge is a Microsoft CRM enhancement that allows you to create Word documents with data from Microsoft CRM. Word Mail Merge enables you to create a mail merge using CRM fields/entities, add additional fields to the mail merge, create letter-activity directly from Word and add Word documents directly to CRM entities. With Word Mail Merge, Microsoft CRM users will be able to..... https://www.c360.com/WordMailMerge.aspx

Maybe a Program Manager will read this post and ask me what changes I would make and put this standard in Microsoft CRM?