Microsoft.Crm.Setup.Client.InstallPstAction failed

  • Article

Yes after some testing, research and a great supportteam we have the answer to some
weird errors when installing the Microsoft CRM client through GPO.

The following error occurs:

13:46:27| Info| Executing Install action: Microsoft.Crm.Setup.Client.ReleasePassAction
13:46:27| Info| Executing Install action: Microsoft.Crm.Setup.Client.DeleteHotFixesAction
13:46:27| Info| Executing Install action: Microsoft.Crm.Setup.Client.InstallPstAction
13:46:27| Error| AddAccessAllowedAce failed.(error = 1337) (permissions.cpp:CPermissions::CreateNewSd:353).
13:46:27| Error| System.Exception: Actie Microsoft.Crm.Setup.Client.InstallPstAction is mislukt. ---> System.Runtime.InteropServices.COMException (0x80070539): AddAccessAllowedAce failed.

Resolution:

The following workaround is available.
Create on your local box a “local group” or “local user” account called “INTERACTIVE”.

This can be done like this:

  1. Logon as Domain Admin or user with local admin privileges
  2. Goto Start -> System settings -> User accounts -> Tab Advanced -> Advanced
  3. Now you can select creating a user account or a group account. If you select a group account, make sure that the local user is member of the group.

Run the CRM client setup again.