Problems when you want to register Microsoft CRM


A lot of customers are using ISA server 2004 these days. I have noticed that when customers that are behind a ISA 2004 server want to register Microsoft CRM it will fail.

The problem has something to do with the ISA server 2004. The ISA server was not allowing in any cases the registration wizard to complete the registration.
To solve the problem I installed the Firewall Client Management for ISA Server 2004 on the CRM server and made sure the proxy was enabled inside Internet Explorer, when I did that I was allowed to complete registration without any further problems.

I will post some other possible solutions if you don't use ISA Server 2004 in the near future.

Comments (5)
  1. Dear Freaky,

    I have exactly the same problem with ISA 2000 on SBS Premium – error (401): Proxy Authentication Required. I try your method to ISA 2000, but if you have some other solution – post me please.

    Best regards

    Ryszard

  2. Vinh says:

    This ‘Release CRMREG Tool’ will register CRM 3.0 for you on ISA and SBS w/ ISA  servers. It’s named CRMREG.exe.
    I got it from MS MBS (Dynamics) support when I had the same issue.

  3. Rob Beukinga says:

    Hi, I got the same error when registering CRM, could you send me the crmreg.exe file. You can mail it to r.beukinga@infoxs.nl Thanx Rob

  4. mennotk says:

    Rob, make a supportcall and they will help you through it. If they cannot fix it via phone they will send you the tool. Thanks!

  5. Rob says:

    Thanx, I’ll wait it out 🙂

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