The Minimal Full-Deployment Infrastructure

Many of my customers ask me questions about what differentiates a successful MOSS deployment from a difficult, troublesome, or problematic environment. My answer is simple to say but difficult to manage well, and can be summarized in two phrases: “Load Testing and Configuration/Patch Management”. These two phrases are fantastic because they describe an end-goal… and…


The Value of Efficiency

It’s sometimes difficult to justify a significant investment in a knowledge management system… it seems that getting a reasonable amount of funds to properly invest in and deploy a tool who’s basic promise is to help people work together better (the most basic description of what KM is intended to do) can be a difficult…


What vs. Why

Documentation: Saying the word makes most geeks cringe, cry, or run to the comfort of the datacenter for safety. Aside from hating to write it, there’s a perception of “What do I need to document for? I know what I did?!”. First answer: No, you probably don’t…. but that is really the right answer to…


Closing the Technology vs. Business Gap

I’m Chris Mullendore, a Microsoft Premier Field Engineer focusing on the Microsoft Office SharePoint Server (“MOSS” for those in-the-know) product line. In my prior lives I was Knowledge Manager for one company, and a software developer for another, meaning I’ve worked on both the technology and the strategy side of things… and there’s no question…