If you’re anything like me, you fight an issue for about four hours, throw your keyboard across the server room and finally give in and call Tech Support. And in about three minutes, the tech, says, ohh, yeah, that is a known issue. Have you applied HotFix XXXXX? And then at that point, I generally want to scream again. Why, because I could have saved about four hours of time if I knew a Hot Fix existed.
Well our friends in Tech Support have a SINGLE KB article that lists the currently available HotFixes for CRM 4.0. You can click here to see if your issue is currently resolved by a HotFix. You will need to have a PartnerSource login of course.
NOT Every installation needs to have a hotfix. A hotfix is intended to correct only the problem that is discussed in an associated Microsoft Knowledge Base article. (So if you don’t have the problem, you don’t need the HotFix.) To obtain a hotfix, you will need to open a support incident and they will provide the HotFix to you if it is indeed the problem.