Books for Microsoft CRM 3.0

So as you guys can guess there are actually a couple of books coming out for Microsoft CRM 3.0.

Wiley is publishing Microsoft CRM for Dummies. This book is being written by David Lee and Joel Scott. (I will let you know how this book turns out... I am the Technical Editor, so I get to make sure they aren't lying too bad. 🙂 ) Microsoft CRM 3 for Dummies

Working with Microsoft Dynamics CRM 3.0 is being published by Microsoft Press. I don't know a whole lot about it other than Mike Snyder from Sonoma Partners is one of the authors. Working with Microsoft CRM 3

In addition, I have been reading our training that we have put together for 3.0. I would add that to the reading list in a heartbeat. The customization training is way cool. I am in the process of stealing some of those scripts for the next version of the demo VPC.

Other books on CRM that appear to be pretty popular on Amazon include the CRM at the Speed of Light by Paul Greenberg.

If you’re looking at implementing Microsoft CRM at your company, I would look at Dick Lee's books. I haven't read this version, but my old Sales Force Automation Survival Guide is dog eared and tattered from reading and marking it up all the time...

Dick Lee - CRM Survival Guide

Comments (6)

  1. Kurt Reiter says:

    Are the Microsoft Training books for CRM 3.0 available for purchase through Microsoft Press or elsewhere without purchasing the entire on-site training course?

  2. Aido says:

    Do you think this book will be as comprehensive as the Classroom Training and training manuals?

  3. Ben Vollmer says:


    I haven’t seen the book yet. (I have seen the dummies book, but it’s audience isn’t that of the technical folks.) Ask me in a week when I will be able to paw it over… I LOVE the 8525 Training Manual…



  4. Ben Vollmer says:


    You can buy them through PartnerSource and you don’t have to buy everything.



  5. Louis Kirchner says:

    Do you think the class room training pack from Partner Source are good enough for preparing Microsoft CRM Certifitions?

  6. Ben Vollmer says:

    Yes… i like those a ton… but these are more readily available to those not familiar with PartnerSource, 🙂

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