One of the cool things coming for Microsoft CRM 3.0, is the ability to be able to import data from Business Contact Manager directly into Microsoft CRM. It is being designed to run on our Small Business Edition, but should run on the Professional Edition as well. (We are only testing it on the single SQL Server model.) It won’t be locked down to just SBE, so it _should_ work on Professional as well. (Your results may vary. [:P]) This should make your job of upgrading customers from BCM to CRM that much easier.