More than 400,000 people rely on Locala Community Partnerships to provide NHS community services in their homes clinics, schools and health centres. Locala wanted to improve its service and increase efficiency by giving caregivers the ability to access real-time patient data, but its workers needed to retain the ability to work seamlessly in the field.
Access to patient data at the point of care in an increasingly important factor in improving patient services. Making sure everyone has access to the right information is hard enough when patients and caregivers are all gathered in a single building. When care is provided throughout the community, some special tools are needed to get the job done.
Locala turned to Microsoft and Dell to improve their staff’s communication and access to data. Using a private cloud solution, Dell devices and Web conferencing services with Microsoft Lync. Locala’s digital journey has taken them to a place where they spend more time with patients and waste less time running back to the office to file paperwork. Workers found patient-facing time increased by 5%, while virtual contact with patients is on track to increase 20%
Watch Locala’s digital journey in action:
Learn more about how Microsoft Lync and Office 365 can improve communication and increase flexibility in your healthcare organisation.