Troubleshooting Windows 10

This chapter from Windows 10 Inside Out, by Ed Bott, Carl Siechert, and Craig Stinson, shows you the many tools that Windows provides for diagnosing errors and recovering from problems.

In this chapter:

    • Getting to know your troubleshooting toolkit
    • Event Viewer
    • Dealing with Stop errors
    • Troubleshooting with alternative boot options

    As they say, stuff happens. That might not be exactly how the famous quote goes, but it’s certainly true whenever hardware and software are involved.

    Although Windows has generally become more stable and reliable over time, it will never be perfect. Apps hang (stop responding) or crash (shut down unexpectedly). Once in a while, a feature of Windows walks off the job without warning. And on rare occasions, the grim BSOD (“blue screen of death,” more formally known as a Stop error or bugcheck) arrives, bringing your whole system to a halt.

    In a fully debugged, perfect world, such occurrences would never darken your computer screen. But you don’t live there, and neither do we. So the prudent course is to prepare for the unexpected. That starts with making regular backups, of course, along with system restore points. But it also entails learning to use the many tools that Windows provides for diagnosing errors and recovering from problems. Those tools are the subject of this chapter.

    Read the complete chapter here.

Comments (7)
  1. Rohan Gaurat says:


  2. Mim Ahmed says:

    Very Helpful Book. Thanks Ed Bott, Carl Siechert, and Craig Stinson you guys are Rock

  3. allwin says:

    Thank You Very Much

  4. Twila Cruickshank says:

    I wanted to read the chapter about troubleshooting. The website says “Read the complete chapter here.
    Tags IT Pros Sample chapter Windows Windows 10” but it doesn’t give me anything to read the chapter and the chapter does not appear.

    1. Twila –
      There is a link to the complete chapter in the final sentence of this post; select the word “here” in “Read the complete chapter here” and it will direct you to the chapter. There is also a link at the beginning of the article.

  5. jacky marriott says:

    when first booting up computer it shows logo and loading circle but with red dots on them and computer just hanging, I switch off and then on again and it load perfectly only had, this problem seen windows 10. Can you help please

  6. William White says:

    I’ve upgraded my PC to Windows 10 and now my WIFI doesn’t work. What do I do?

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