In this chapter:
- Getting to know your troubleshooting toolkit
- Event Viewer
- Dealing with Stop errors
- Troubleshooting with alternative boot options
As they say, stuff happens. That might not be exactly how the famous quote goes, but it’s certainly true whenever hardware and software are involved.
Although Windows has generally become more stable and reliable over time, it will never be perfect. Apps hang (stop responding) or crash (shut down unexpectedly). Once in a while, a feature of Windows walks off the job without warning. And on rare occasions, the grim BSOD (“blue screen of death,” more formally known as a Stop error or bugcheck) arrives, bringing your whole system to a halt.
In a fully debugged, perfect world, such occurrences would never darken your computer screen. But you don’t live there, and neither do we. So the prudent course is to prepare for the unexpected. That starts with making regular backups, of course, along with system restore points. But it also entails learning to use the many tools that Windows provides for diagnosing errors and recovering from problems. Those tools are the subject of this chapter.
Read the complete chapter here.