RTM’d today: Microsoft Outlook 2013 Step by Step


669093cvr.inddWe are happy to announce that Microsoft® Outlook® 2013 Step by Step (ISBN 9780735669093), by Joan Lambert and Joyce Cox, has shipped to the printer and is expected to be available in stores and online in mid-March. In the meantime be sure to check out the free sample chapters, Chapter 4: Store and access contact information, and Chapter 9: Manage contact records.


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Download free sample chapters

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Experience learning made easy—and quickly teach yourself how to stay organized and stay connected using Outlook 2013. With Step by Step, you set the pace—building and practicing the skills you need, just when you them! Includes downloadable practice files and a companion eBook.

  • Set up your email and social media accounts
  • Send, search, filter, and organize messages
  • Manage one or more calendars, and share your schedule
  • Help protect your inbox and outbox
  • Create and track tasks, to-do lists, and appointments


About the authors

Joan Lambert


imageJoan has worked in the training and certification industry for 16 years. As President of Online Training Solutions, Inc. (OTSI), Joan is responsible
for guiding the translation of technical information and requirements into useful, relevant, and measurable training and certification tools.

Joan is a Microsoft Office Certified Master, Microsoft Certified Application Specialist Instructor, Microsoft Certified Technology Specialist,
Microsoft Technology Associate, Microsoft Certified Trainer, and the author of more than two dozen books about Windows and Office (for
Windows and Mac). Joan enthusiastically shares her love of technology through her participation in the creation of books, learning materials,
and certification exams. She greatly enjoys communicating the benefits of new technologies by delivering training and facilitating Microsoft
Experience Center events.

Joan currently lives in a nearly perfect small town in Texas with her simply divine daughter, Trinity, slightly naughty dog, naturally superior
cat, and the super-automatic espresso machine that runs the house.



Joyce Cox


Joyce has more than 30 years’ experience in the development of training materials about technical subjects for non-technical audiences, and
is the author of dozens of books about Office and Windows technologies. She is the Vice President of OTSI.

As President of and principal author for Online Press, she developed the Quick Course series of computer training books for beginning and
intermediate adult learners. She was also the first managing editor of Microsoft Press, an editor for Sybex, and an editor for the University
of California.

Comments (1)

  1. maureen slater says:

    Outlook is terrible!  I can't forward mail and the connection to email is "very slow" and no one seems to know why the cange especially without any notification!  What were you thinking?

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