Statement of Direction for Microsoft Dynamics CRM

This document outlines the future direction of Microsoft Dynamics CRM through to the next major release, Microsoft Dynamics CRM “V.Next” (updated July 2009).   Note that this document is intended to be periodically updated as details are developed and it is not intended to be a detailed specification as items may change or be dropped…


Microsoft ROI Support Center

Visit the Microsoft ROI support center for Microsoft partners and sales reps. Scroll down to find the latest tools, research, and training to help you develop a credible business case and prove the ROI of Microsoft products. Just right click and download the documents.   Link.


Mobile Express for Microsoft Dynamics CRM

Mobile Express for Microsoft Dynamics CRM gives users access to Microsoft Dynamics CRM data through a Web browser on a mobile device. Mobile Express for Microsoft Dynamics CRM is installed on the server, not on the mobile device, and is configured in the Settings area of Microsoft Dynamics CRM.   Link.


Sure Step is Now Available to All Microsoft Dynamics Partners

Doug Kennedy, Vice President Dynamics Partner Team, announced the availability of Microsoft Dynamics Sure Step today to all Dynamics partners – as part of the Worldwide Partner Conference Dynamics Keynote in New Orleans. Starting July 13, 2009, Sure Step is available to all Dynamics partners  to help drive increased partner productivity, better partner collaboration and…


Partner Resource Kit for Microsoft Dynamics NAV 2009

This comprehensive Resource Kit delivers hundreds of tools and resources designed to help you through all stages of the sales lifecycle – including prospecting, positioning, selling and deployment for Microsoft Dynamic NAV 2009 solutions. There is also a wealth of industry and breadth resources that you can access easily from this page.   Tap into…


One Stop Shop for Microsoft Dynamics NAV 2009 Demo Tools and Material

A great and compelling demo can often be the deciding factor for winning the next deal. We have collected all the relevant Microsoft Dynamics NAV 2009 demo tools and materials on one page to make it easy for you to find the appropriate building blocks to develop your killer demo. Add this page to your…


Microsoft Dynamics NAV 5.0 Service Pack 1 – Feature Pack 1 for Eastern Europe

Microsoft Dynamics NAV 5.0 SP1 Feature Pack 1 for Eastern Europe is released and made available for download on this page: Link This release includes a significant amount of new application features and enhancements that will benefit existing partners and customers while attracting new customers.   Microsoft Dynamics NAV 5.0 SP1 Feature Pack 1 for…


Business Productivity Workflow Tools for Microsoft Dynamics CRM

The Business Productivity Workflow Tools Accelerator provides additional workflow step actions for customers to configure their workflow processes. Each custom action provides additional capabilities around string handling, mathematical functions and HTML hyperlink creation. Once this accelerator is installed workflow designers within Microsoft Dynamics CRM have more flexibility in terms of the processes they can manage…


Agent Communications Panel for Microsoft Dynamics CRM 4.0

Agent Communications Panel enables agents to manage their communications (make calls, receive calls, conference, and chat) from their Microsoft Dynamics CRM system.   The Agent Communications Panel for Microsoft Dynamics CRM 4.0 is an application add-in to Microsoft Dynamics CRM 4.0. It works with Microsoft Dynamics CRM and Microsoft Office Communications Server 2007 R2, and…