R E S P E C T

Reader Jim writes: I wanted to ask if you have any advice on how to deal with developers when reporting/verifying bugs. You betcha I do! I go to great lengths to show my developers that I am their ally, not their adversary. As I’ve said before, my job is not to write test cases, and…


Tester Mentality

I tech screened a tester this morning for a position on my team. I always ask the candidate to describe the tester mentality. I loved today’s interviewee’s answer: More than the product working perfectly without any crash assert, if it is not intuitive and user friendly it is useless. What will the customer use it…


NOK? ACK!

Reader Geth writes to ask that I talk about what he refers to as NOK – Not OK – testing. The basic premise is to determine how robust the application is to failures, how gracefully it handles problems. For example, when the database is unavailable, the table is unavailable, remote resources are unavailable, etc. I…