Online Assistance for your SPLA licensing questions

This is a new webpage that will serve as another avenue to assist you in getting your SPLA based licensing questions answered, give it a try!

In order to access Live Chat and begin working with an agent, you will need to access a front-end chat entry web page, complete a simple entry form and click on the ‘Chat Now’ button.  From there, you will quickly be connected to one of our professionally trained support agents who will provide quick and reliable answers to your questions real time!

(Please select ‘SPLA Hoster’ in the Company Name drop down.) 

Comments (2)
  1. techie_007 says:


    hoping someone can help with this, we are currently setting up HMC 4.0 and pretty much things were fairly straight forward and working until I got to using the Sample Provisioning UI on the PROV01 server to do the final parts of setting up consumers and Businesses

    I’m logging in as the  Reseller admin (eg. )

    the UI returns the error ‘A Security package specific error occurred’ , no error codes and nothing logged event logs on any of the provisioning servers that would identify where this is failing.

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