Emailing me with tech support requests


I get a lot of emails asking for help with people’s Media Center and I can’t answer them all.  Feel free to email me with things you’d like me to write about, but please understand I can’t answer all the emails or provide tech support for you.  If you have a problem I encourage you to use the newsgroups where you’ll likely get your question answered, possibly even by me.

Comments (5)

  1. Rod Trent says:

    A lot of companies prohibit access to NNTP. For some reason MS hasn’t realized this yet. You may want to push folks to a real web community instead of asking them to use an unsupported protocol.

  2. Rod, the link above goes to a website version of the newsgroup. NNTP isn’t invovled.

  3. SuperJason says:

    LOL.

    I was always wondering how you guys could be blogging with the public. You must get a ton of stupid questions (aka tech support).

  4. Shawn Oster says:

    NNTP an unsupported protocol? Now that is the first time I’ve heard that one. I personally use newsgroups everyday for work-related issues and our IT department hasn’t even thought of blocking NNTP access. What would the point of that be?

  5. Scott says:

    Oh, I don’t know, maybe to prevent downloading porn on the work computers using the company’s bandwidth. Not everyone has a high level of integrity when access to the Internet is involved.