CRM Oct-2011 SDK update and new authentication method.

With the roll out of the CRM 2011 on Office 365,  a new authentication process was added to support it and allow for delegated authentication for CRM online.  This authentication method also works for CRM Online (Live) and all forms of Premise base authentication. Lets talk about History for just min. There are several ways…

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Installing the Customer Care Accelerator ( CCA ) for CRM 2011

One of the things that Iv needed to do for a while is write up a detailed step by step of how to get CCA built and working for folks outside MS,  as fate would have it, one thing after another kept coming up and I finally got around to starting to work on it…

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Customer Care Accelerator for Microsoft CRM 2011 Released.

  CCA for CRM 2011 officially went out the door for folks today and it is now available publicly. You can head over to Microsoft Pinpoint and pick it up here or you can find it on the Dynamics Marketplace here. As a bit of a teaser… here is a screen shot or 2 of…

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Customer Care Accelerator for Microsoft Dynamics CRM 2011 just around the corner

  Many folks have been asking when there was going to be a update of CCA and UII for Microsoft Dynamics CRM 2011.   The answer is in short. YES We have been working on it for several months, however only just recently were we given permission to talk about it publicly With the launch of…

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