Report problems, with logs, and suggest features, with the Feedback Hub


If you run into a problem with Windows 10, or if you would like to make a suggestion, you can use the Feedback Hub app. This works on both PC and phone.

  1. Launch the Feedback Hub app. Do a search for the thing you're looking for. I used "usb" as an example. The screenshot on the left is from a phone, the screenshot on the right is from a PC.
  2. You can filter the category and subcategory down to make searching simpler. Note in the screenshot I have filtered down to Category: Hardware, Devices, and Drivers and Subcategory: Audio and sound.
  3. If you see your problem or suggestion listed already, use Upvote to reinforce it, and you're done!
  4. If it isn't there, congratulations - you are a pioneer! Use + Add new feedback
  5. You can select whether this is a problem or a suggestion. Give a quick summary in the title and more detail in the description. You can also attach screenshots or other files.
  6. If you are reporting a problem, it is very helpful for developers to have logs of the problem as it is happening.
    1. Use Begin monitoring to start the log collection. Begin monitoring will change to Stop monitoring.
    2. Make the problem happen.
    3. As soon as possible after the problem has happened, come back to the Feedback Hub and Stop monitoring. A "System monitoring file" will be attached to the feedback.
  7. Submit

If you want to share a direct link to the feedback you filed, you can use the Copy link feature.

But how do you find it again?

Well, you could search for it. But there's a trick to make it easier. You can limit search results to feedback you have filed by applying a Filter: My feedback filter. Use Sort: Most recent to get your most recently filed feedback at the top.

Comments (12)

  1. David says:

    After latest update computer won't boot keeps acting like it's updating then goes to black screen sometimes with only a mouse cursor have to hard reset then it does it all over again. Was able to get into safe mode once but wouldn't do anything in there very weird looks like I am going to have to restore from original disks windows 7.

  2. David says:

    Wish I could get back into safe mode found a possible fix in registry I really don't want to have to erase computer. The built-in Windows 10 tools couldn't fix and or said drive was locked.

  3. i had window 10 afther the reboot of my pc now i cant instal it and the program telsme im to late what can i do to donwn load it.

  4. Terri says:

    Since an auto-reboot of an update (evaluation copy build 14986.rs_prerelease.161202-1928) my computer keeps rebooting with stop codes. I get different codes all the time as the reboots happen over and over again. When I do get to the desktop, it doesn't stay very long before it also reboots. I'm not sure what to try to fix it. I can't stay in long enough to do much. If I try to stop using the preview build, will the computer be able to just do that, or will it need to boot up and download new things? (I'm not sure it will be able to.) I tried to restore to previous point, but it said there weren't any within 10 days or something like that. What? Why such a short limit? I didn't think not having a few restore points was even possible. I'm not sure what to try. I found a BIOS setting that referred to Plug and Play OS. It was set off. In the past I had Windows XP on the machine. I updated a year or so ago to Windows 10 64 bit. The machine has an i5 but it's an older mother-board installed June 2012, ASUS P7P55 LX. I thought it might have PCI-Express 1.0 s;pts because a new video card had a lot less pins so I returned it, but the online info for the motherboard says PCI Express 2.0 so I'm confused now. I know my video card (quite old) and driver are not great with Windows 10, but I'm not sure if this preview build pushed that over the edge or there is something else with other drivers going on. Any ideas of what I can try since I have constant reboots but don't want to reinstall from scratch yet?

    1. To help figure out what the bluescreen is, can you grab C:\Windows\memory.dmp and send it to me?

      You can roll back to a previous build by going to Settings | Update & Security | Recovery | Go back to an earlier build

    2. Tom Sussman says:

      I get the same error updating to 13986 from 13965 the stop code first said dxg error, when it rebooted it said pool handler error, I'm running Windows 10 Pro in Vmware workstation player 12.5, I think it maybe related to your 3D graphic changes. I've come so far with the windows insider experience, I would hate for this to end my journey.

  5. Dan Packard says:

    Numerous blue screen errors since loading build 14986. I cannot keep the computer up long enough to generate feedback on it.

  6. Bob blandin says:

    I installed build 14986 and now my laptop crashes after 1 minute. with a verity of different error messages such as "Attempted to write to read only area", "page fault in non paged area". also most of the message boxes are blank, kernel security is". I have reset the laptop twice by downloading the ISO copy. Bob

  7. Domain Information
    Domain:
    godaddy.com
    Registrar:
    GODADDY.COM, LLC
    Registration Date:
    1999-03-02
    Expiration Date:
    2021-11-01
    Updated Date:
    2014-04-09
    Status:
    clientDeleteProhibited
    clientRenewProhibited
    clientTransferProhibited
    clientUpdateProhibited
    serverDeleteProhibited
    serverTransferProhibited
    serverUpdateProhibited
    Name Servers:
    a1-245.akam.net
    a11-64.akam.net
    a20-65.akam.net
    a6-66.akam.net
    a8-67.akam.net
    a9-67.akam.net
    cns1.godaddy.com
    cns2.godaddy.com
    cns3.godaddy.com
    Registrant Contact
    Name:
    Domain Administrator
    Organization:
    Go Daddy Operating Company, LLC
    Street:
    14455 N Hayden Rd Suite 219
    City:
    Scottsdale
    State:
    Arizona
    Postal Code:
    85260
    Country:
    US
    Phone:
    +1.4805058800
    Fax:
    +1.4805058844
    Email:
    email@godaddy.com
    Administrative Contact
    Name:
    Domain Administrator
    Organization:
    Go Daddy Operating Company, LLC
    Street:
    14455 N Hayden Rd Suite 219
    City:
    Scottsdale
    State:
    Arizona
    Postal Code:
    85260
    Country:
    US
    Phone:
    +1.4805058800
    Fax:
    +1.4805058844
    Email:
    email@godaddy.com
    Technical Contact
    Name:
    Domain Administrator
    Organization:
    Go Daddy Operating Company, LLC
    Street:
    14455 N Hayden Rd Suite 219
    City:
    Scottsdale
    State:
    Arizona
    Postal Code:
    85260
    Country:
    US
    Phone:
    +1.4805058800
    Fax:
    +1.4805058844
    Email:
    email@godaddy.com
    Raw Whois Data

    Domain Name: GODADDY.COM
    Registry Domain ID: 4013247_DOMAIN_COM-VRSN
    Registrar WHOIS Server: whois.godaddy.com
    Registrar URL: http://www.godaddy.com
    Update Date: 2013-06-02T12:16:24Z
    Creation Date: 1999-03-02T05:00:00Z
    Registrar Registration Expiration Date: 2021-11-01T11:59:59Z
    Registrar: GoDaddy.com, LLC
    Registrar IANA ID: 146
    Registrar Abuse Contact Email: email@godaddy.com
    Registrar Abuse Contact Phone: +1.4806242505
    Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
    Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
    Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
    Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
    Registry Registrant ID: Not Available From Registry
    Registrant Name: Domain Administrator
    Registrant Organization: Go Daddy Operating Company, LLC
    Registrant Street: 14455 N Hayden Rd Suite 219
    Registrant City: Scottsdale
    Registrant State/Province: Arizona
    Registrant Postal Code: 85260
    Registrant Country: US
    Registrant Phone: +1.4805058800
    Registrant Phone Ext:
    Registrant Fax: +1.4805058844
    Registrant Fax Ext:
    Registrant Email: email@godaddy.com
    Registry Admin ID: Not Available From Registry
    Admin Name: Domain Administrator
    Admin Organization: Go Daddy Operating Company, LLC
    Admin Street: 14455 N Hayden Rd Suite 219
    Admin City: Scottsdale
    Admin State/Province: Arizona
    Admin Postal Code: 85260
    Admin Country: US
    Admin Phone: +1.4805058800
    Admin Phone Ext:
    Admin Fax: +1.4805058844
    Admin Fax Ext:
    Admin Email: email@godaddy.com
    Registry Tech ID: Not Available From Registry
    Tech Name: Domain Administrator
    Tech Organization: Go Daddy Operating Company, LLC
    Tech Street: 14455 N Hayden Rd Suite 219
    Tech City: Scottsdale
    Tech State/Province: Arizona
    Tech Postal Code: 85260
    Tech Country: US
    Tech Phone: +1.4805058800
    Tech Phone Ext:
    Tech Fax: +1.4805058844
    Tech Fax Ext:
    Tech Email: email@godaddy.com
    Name Server: CNS1.GODADDY.COM
    Name Server: CNS2.GODADDY.COM
    Name Server: CNS3.GODADDY.COM
    Name Server: A11-64.AKAM.NET
    Name Server: A1-245.AKAM.NET
    Name Server: A20-65.AKAM.NET
    Name Server: A6-66.AKAM.NET
    Name Server: A8-67.AKAM.NET
    Name Server: A9-67.AKAM.NET
    DNSSEC: unsigned
    URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
    >>> Last update of WHOIS database: 2017-03-01T05:00:00Z <<<

    For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en

    The data contained in GoDaddy.com, LLC's WhoIs database,
    while believed by the company to be reliable, is provided "as is"
    with no guarantee or warranties regarding its accuracy. This
    information is provided for the sole purpose of assisting you
    in obtaining information about domain name registration records.
    Any use of this data for any other purpose is expressly forbidden without the prior written
    permission of GoDaddy.com, LLC. By submitting an inquiry,
    you agree to these terms of usage and limitations of warranty. In particular,
    you agree not to use this data to allow, enable, or otherwise make possible,
    dissemination or collection of this data, in part or in its entirety, for any
    purpose, such as the transmission of unsolicited advertising and
    and solicitations of any kind, including spam. You further agree
    not to use this data to enable high volume, automated or robotic electronic
    processes designed to collect or compile this data for any purpose,
    including mining this data for your own personal or commercial purposes.

    Please note: the registrant of the domain name is specified
    in the "registrant" section. In most cases, GoDaddy.com, LLC
    is not the registrant of domain names listed in this database.

    Soooooo; MS what's all that? :)

    Your using go.daddy servers? Huh.. isn't that the same ones you claim are so bad, or at least you did how many years back.
    Also notice Akamai Technologies, Inc.

    Who is that? I see them Amazon and https://wwwgodaddy.ca.com.net.org.all :P, and a number of cloud servers all tied into you and yours. I think it's interesting to say the least. :)

    So many eyes MS. :) lol what's next?

    OH and google declared not too many days ago that CLOUD FLARE yet another cloud you all use for your well this very blog.. :) of course they as in google mentioned that those 104.64.0.0 all the way to 104.127.255.255 HAVE BEEN COMPROMISED.
    What say you? Hmm MS? Hello?

    I wonder what users who see this will think.

    1. Sorry, I don't understand what you're asking.

  8. Daniel J. Baugh says:

    I can't thank you enough! I am still learning and I appreciate your help and tutelage.

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