Back in the New Year with all sorts of Skype for Business things

Hello all, its been a long time since I last wrote here. It’s been a busy year…  With all the greatness going on, and at such a fast rate… by the time I figure out what is happening with a SfB client or server, a patch comes out.  That is frustrating… well at least for…

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Crumbs, the online/busy status of my Lync client isn’t the same as my Outlook calendar

I don’t hear this much, but I do hear it from customers. There is a trend, nowadays, to have a hybrid setup in a customers Lync setup.  So they will have an on-premise Lync server and then expand into the LYO world, whilst keeping the Lync server operational (I’d thought I’d provide a video from…

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It’s been a long time coming! And Skype for Business / Lync Online change.

Crumbs, I haven’t posted here in ages.  I’ll have to start doing it again, posting issues and solutions to issues as I come across them… So what is happening? Lync 365 / Online client is now currently being moved over to Skype for Business (as of 18 May 2015), which is causing all sorts of…

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Lync 2013 client reverting back to ‘preview’ or unlicensed on Windows 8

Well it’s been an eventful few weeks.  I’ve been a bit ill and haven’t been crunching those cases. Here is an example of where us in Lync escalation services have to collaborate with other teams to get the fix working for the customer.  To be frank, actually, the other team provided the solution to the…

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Skype and Lync online integration

I’ve had a load of customers who have been struggling to integrate Skype IM / Voice with their Lync online tenants. Skype is the replacement for MSN messenger and a great replacement it is too.  In fact I would go far as to say its the best service for home use.  And that includes many…

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Hybrid Lync 2013 and Lync online (aka shared SIP domain space)

I’ve had quite a lot of questions on this subject.  Mainly around how to set it up and what I need to have to make it work. In a nutshell, the Hybrid Lync 2013 installation is where you already have an on premise installation of Lync and want to expand into the cloud and have…

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Where are all the troubleshooting logs in Lync 2013??!

Frustrating I know.  We have all been used to going to c:\users\<myuser>\tracing, and its all there!  But no longer with Lync 2013 client.  The change was long over due I think and brings it into alignment with the other office apps. There was always the question of the MSCRL traces aka the traces from Microsoft…

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Why won’t my Lync 2013 client install?

Ok, we all have our new shiny installs of Lync 2013 client with the recent Office service updates.  The new client has been downloaded from the new portal and hurriedly installed on your machine.  But, oh no, it fails to install!  It installs on other machines ok and other colleagues are enjoying the wonders of Lync…

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O365 Lync online IM isn’t working from OWA

Sometimes we get this one through to escalation services: “Instant Messaging isn’t available right now.  The Contact List will appear when the service becomes available” It’s a classic which has a very simple solution (if its that problem and not something else which could be very bad). Usually its a new tenant on O365, a…

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