LCS Restoring Service | Lifecycle Services portal intermittently inaccessible


User Impact: Affected users may be unable to access projects through the Lifecycle Services portal intermittently.

Current Status: We are continuing to restore service for users that may be experiencing Lifecycle Services portal issues and will provide an update when new information is available, or by the time listed below.

Update 1: We are currently restoring service for some users that were attempting to access their Lifecycle Services portal and may have experienced a blank page or the following error: “Failed to retrieve details for the action center. If this continues, please contact support with the following error identifier. An unexpected client error has occurred. An unexpected error has occurred. Please try again later. If the problem persists, contact support for further assistance.” During this period, users may experience intermittent Lifecycle Services portal outages. The full recovery is estimated to take approximately four hours to complete and will provide an update when new information is available or the time listed below.

Incident Start: Friday, June 15, 2018, 1:39 AM UTC

Next Update: Saturday, June 16, 2018, 7:30 AM UTC


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