New process to report a production outage through Lifecycle Services

Today, we enabled a new feature in Lifecycle Services (LCS) called ‘Report production outage’. This feature is available to all customers that have purchased Dynamics 365 Finance and Operations, Enterprise edition and have implementation projects with a production environment deployed in LCS. This feature provides a quick and effective channel to escalate issues to Microsoft…


Notice of upcoming change: Removing Azure SQL Server administrative access to Tiers 2, 3, 4, and 5 Sandbox environments deployed in Microsoft subscription

Updated January 12 – This update is to notify you of a delay in the change to remove administrative access to the Azure SQL server associated with their Tiers 2, 3, 4, and 5 sandbox environments deployed in a Microsoft subscription. The new date is January 31st for new customers onboarding to Dynamics 365 Finance and…


Issues with environment and package deployments that are triggered through LCS

Starting yesterday 14th December 2017 at 04:59:52.3581549 UTC, customers began experiencing failures for environment and package deployment requests submitted through Lifecycle Services for Dynamics 365 Finance and Operations, Enterprise edition environments. We have identified and fixed the issue that was causing the deployments to fail. We are actively monitoring the status of the deployments and can confirm…


Unable to load environment message on Dynamics 365 on-premises environments that are deployed through LCS

As of Thursday, December 14, 2017, customers that have purchased Dynamics 365 for Finance and Operations, Enterprise edition on-premises will see the message “Unable to load environment” next to the on-premises environments listed in Lifecycle Services. This warning message is displayed for each environment, whether it has been deployed, in a Dynamics 365 on-premises project….


LCS (December 2017, release 1) – release notes

The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the release notes for LCS (December 2017, release 1).  Package rollback updates  In this release of LCS, the following changes were made to the package rollback experience:  During rollback, the environment status will show Servicing status: Rollback in progress instead of Rollback status:…