Service Restored | Deployment portal down for AX 2012 customers


Final Status: Microsoft engineers detected an issue in which Microsoft Lifecycle Services customers using version AX 2012 were unable to view environment lists through their deployment portal following an update. Engineers removed a specific element of the update, mitigating the issue.

User Experience: Affected users were unable to view environment lists within the deployment portal.

Customer Impact: All customers with AX 2012 projects worldwide

Incident Start Time: Thursday, May 4, 2017, 8:24 PM UTC

Incident End Time: Thursday, May 4, 2017, 10:18 PM UTC

Next Steps: A Post-Incident Report will be available within 5 business days.


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