New process to report a production outage through Lifecycle Services

Today, we enabled a new feature in Lifecycle Services (LCS) called ‘Report production outage’. This feature is available to all customers that have purchased Dynamics 365 Finance and Operations, Enterprise edition and have implementation projects with a production environment deployed in LCS. This feature provides a quick and effective channel to escalate issues to Microsoft…


Notice of upcoming change: Removing Azure SQL Server administrative access to Tiers 2, 3, 4, and 5 Sandbox environments deployed in Microsoft subscription

Updated January 12 – This update is to notify you of a delay in the change to remove administrative access to the Azure SQL server associated with their Tiers 2, 3, 4, and 5 sandbox environments deployed in a Microsoft subscription. The new date is January 31st for new customers onboarding to Dynamics 365 Finance and…


Issues with environment and package deployments that are triggered through LCS

Starting yesterday 14th December 2017 at 04:59:52.3581549 UTC, customers began experiencing failures for environment and package deployment requests submitted through Lifecycle Services for Dynamics 365 Finance and Operations, Enterprise edition environments. We have identified and fixed the issue that was causing the deployments to fail. We are actively monitoring the status of the deployments and can confirm…


Unable to load environment message on Dynamics 365 on-premises environments that are deployed through LCS

As of Thursday, December 14, 2017, customers that have purchased Dynamics 365 for Finance and Operations, Enterprise edition on-premises will see the message “Unable to load environment” next to the on-premises environments listed in Lifecycle Services. This warning message is displayed for each environment, whether it has been deployed, in a Dynamics 365 on-premises project….


LCS (December 2017, release 1) – release notes

The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the release notes for LCS (December 2017, release 1).  Package rollback updates  In this release of LCS, the following changes were made to the package rollback experience:  During rollback, the environment status will show Servicing status: Rollback in progress instead of Rollback status:…


LCS (November 2017, release 2) – release notes

The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the release notes for LCS (November 2017, release 2). Download platform binary updates For environments on Platform Update 4 and above, you will have the option to download All binary updates and Platform binary updates from the update tiles on LCS…


Released – Platform update 11 for Microsoft Dynamics 365 for Finance and Operations, Enterprise edition (on-premises)

Customers are now able to deploy Platform update 11 for Microsoft Dynamics 365 for Finance and Operations, Enterprise edition on their on-premises environments. For information about how to deploy Platform update 11, see Deploy your Finance and Operations (on-premises) environment. For information about how to update your existing on-premises deployment to Platform update 11, see…


The Microsoft Dynamics AX 2012 R3 Demo topology will be removed on November 27, 2017

Because Dynamics AX 2012 is no longer on the Microsoft price list we are discontinuing deployments of any new Dynamics AX 2012 demo virtual machines through Lifecyle Services (LCS).  This means that after November 27, 2017 it will not be possible to deploy demo topologies for Dynamics AX 2012 R3. All existing demo virtual machines…


Whitelisted IP addresses lost for Tier 1 and Tier 2+ Microsoft Dynamics 365 for Finance and Operations, Enterprise edition environments

The most recent maintenance operation (November 7, 2017) included cleanup activities that may have unintentionally removed your whitelisted IP addresses configured to access the remote desktop (RDP) port for all Microsoft managed non-production Sandbox (Tier 1 & Tier 2+) environments. If you have lost RDP access to your virtual machines, you will need to whitelist…