Final Status: A SQL server entered an unhealthy state and strained resources across the service. Engineers have followed documented procedures to restore full functionality to the Dynamics AX Service.
User Experience: Affected users may have experienced intermittent slow data acquisition.
Customer Impact: A subset of customers in North America.
Incident Start Time: Friday, September 30, 2016, 10:46 PM UTC
Incident End Time: Friday, September 30, 2016, 11:29 PM UTC
Next Steps: A Post-Incident Report will be published within 5 business days.