[Service Restored] Errors when using AX


Final Status: Updating the SQL servers was successful. Microsoft engineers confirmed that the issues with importing and exporting data are resolved.

User Experience: Affected customers received the error: “Exception: Integration Services evaluation period has expired.” when importing or exporting data.

Customer Impact: All Dynamics AX customers worldwide

Incident Start Time: Tuesday, July 19, 2016, 4:51 PM UTC

Incident End Time: Tuesday, July 19, 2016, 6:35 PM UTC

Next Steps: A Post Incident Report will be available within 5 business days.


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