[Service Restored] Users unable to sign in through the LCS Portal


Final Status: Microsoft received a customer escalation stating that their Microsoft Dynamics LCS portal was unavailable. Microsoft engineers identified an issue with the LCS portal and took mitigating steps to restore access.

User Experience: Users attempting to sign in to LCS would be redirected back to the sign in page.

Customer Impact: All Microsoft Dynamics LCS customers worldwide.

Incident Start Time: Thursday, July 7, 2016 at 9:00 AM UTC.

Incident End Time: Thursday, July 7, 2016 at 2:32 PM UTC.

Next Steps: A Post Incident Report will be available within 5 business days.


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