Post Incident Review Report
On Friday, April 15, 2016 at 3:48 PM UTC, internal monitoring indicated the AX Help Wiki was intermittently inaccessible. Microsoft engineers followed documented procedures to restore service Friday, April 15, 2016 at 4:19 PM UTC.
Users experienced intermittent access issues to the Dynamics AX Help Wiki.
All users attempting to access the Dynamics AX Help Wiki
Incident Start Date and Time
Friday, April 15, 2016, 3:48 PM UTC
Date and Time Service was Restored
Friday, April 15, 2016, 4:19 PM UTC
Engineering was unable to isolate the root cause however monitoring and analysis will continue for future incidents.
Continue to drive improvement in the Dynamics AX Help Wiki (In Progress)