[Awareness and Resolved] Lifecycle Services Portal Users unable to authenticate with Azure Active Directory credentials – Thursday, August 27th 2015


Final Status: The LCS service was impacted by a service interruption from Azure impacting Azure Active Directory (AD). The service was fully restored by 6:30 AM UTC. We sincerely apologize if you were
affected by this service interruption.

User Experience: Users could not authenticate with Azure Active Directory (AD) credentials. Authentication via Windows Live ID or Microsoft corporate ID were not affected.

Customer Impact: All LCS customers using Azure AD for authentication were impacted.

Incident Start Time: Thursday, August 27, 2015, 2:50 AM UTC

Incident End Time: Thursday, August 27, 2015, 6:30 AM UTC

Next Steps: A full post incident report will be published as soon as it is made available.

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Comments (1)

  1. Tommy Skaue says:

    Thank you for publishing these awareness alerts. I actually though the AAD login was disabled by design. 🙂

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