Next steps after placing an order for the new Dynamics AX through CSP

There are two options to create an LCS Project and work on behalf of the customer: Prerequisite: You must be a Cloud Solution Provider partner who has recently sold the new Dynamics AX to a customer Option 1: After you associate the required number of licenses to a customer tenant, click <Customer name> > Service…


What comes next after placing an order for the new AX through volume licensing

How to buy the new AX using VL/EA channel? Note:  Steps 1 through 9 is applicable for customers who are new to Microsoft online services and if the customers PCN is NOT associated to a tenant. However, if the customer’s PCN is already associated to a tenant because you are an existing Microsoft online services customer then, the AX…


Deploying Dynamics AX 2012 R3 environments through Lifecycle Services is temporarily disabled in response to the WannaCry Ransomware

In response to the WannaCry ransomware, Microsoft is proactively taking steps to patch Microsoft Dynamics AX 2012 R3 VHD images against this threat. A system maintenance window will be initiated for VHD update. During this maintenance window, VHDs related to AX 2012 R3 will not be available for deployment through Lifecycle Services. Our priority is the…


Immediate action required: Maintenance required in response to WannaCrypt ransomware

Note: If you do not have any Lifecycle Services Environments or Projects, you can ignore this notification. In response to the recent global WannaCrypt ransomware attack, we recommend all Microsoft CRM customers’ Lifecycle Services Projects to take the steps called out in the  WannaCrypt Attacks: Guidance for Azure Customers blog post. This applies to environments in…


May release notes

The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the May release of Lifecycle Services.. Improvements to performance In the May release of LCS, we have made improvements to the methodology load times. Depending on the size of the methodology, you will see up to a 70% reduction in the…


Environment Deployments through Lifecycle Services and Connect for Specific releases are temporarily disabled in response to the WannaCry Ransomware

In response to the WannaCry ransomware, Microsoft is proactively taking steps to patch your Microsoft Dynamics 365 for Operations VHD images against this threat. A system maintenance will be initiated for VHDs related to these releases. 1.      Dynamics AX – RTW Release 2.      Dynamics AX – May 2016 update  3.      Dynamics AX – August 2016 update  During this…


Service Restored | Deployment portal down for AX 2012 customers

Final Status: Microsoft engineers detected an issue in which Microsoft Lifecycle Services customers using version AX 2012 were unable to view environment lists through their deployment portal following an update. Engineers removed a specific element of the update, mitigating the issue. User Experience: Affected users were unable to view environment lists within the deployment portal….


April release notes

The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the April release of Lifecycle Services. Update to Maintenance Notifications In the March release of LCS, we have updated our maintenance notifications by adding the Upcoming updates slider and by adding a message bar that will appear twenty-four hours prior to the…


SQL Insights metrics collection on-demand feature turned off

In the February release of LCS, we added a feature that enabled customers and partners to gather updated Performance metrics and Index analysis metrics on demand in the Environment monitoring portal. After going live, we unfortunately found that the feature was unreliable and unstable, because of issues in our infrastructure, and issues with the way…


March release notes

The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the March release of Lifecycle Services.  View upcoming environment updates    In the March release of LCS, you can view upcoming updates for your environment. You can view the scheduled updates by clicking Maintain > Upcoming updates . Any maintenance to the environment that you initiate (package…


Known Issues in Lifecycle Services

This blog post contains up to date information on the known issues that are actively being investigated by Microsoft. Issue Description Status Applying binary updates through LCS on TIER 1 or development machines older than Update 3 throws an error  When applying binary update through LCS on a development environment or TIER 1 environment older than Update…


Incorrect environment status on Environment monitoring page

It has come to our attention that the Availability and Health monitors sections on the Overview tab on the Environment monitoring page, are at times, showing the Availability and health status for Production environments as Unknown or red. When customers contacted Support to understand the issue, it was discovered that the environments are healthy and…