Next steps after placing an order for the new Dynamics AX through CSP

There are two options to create an LCS Project and work on behalf of the customer: Prerequisite: You must be a Cloud Solution Provider partner who has recently sold the new Dynamics AX to a customer Option 1: After you associate the required number of licenses to a customer tenant, click <Customer name> > Service…


What comes next after placing an order for the new AX through volume licensing

How to buy the new AX using VL/EA channel? Note:  Steps 1 through 9 is applicable for customers who are new to Microsoft online services and if the customers PCN is NOT associated to a tenant. However, if the customer’s PCN is already associated to a tenant because you are an existing Microsoft online services customer then, the AX…


LCS (July 2018 – Release 1) release notes

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (July 2018, release 1).   Change in the process of applying updates to Dynamics 365 Finance and Operations on-premises environment With today’s release of LCS, you will see a change in the process of applying…


LCS (June 2018 – release 2) release notes

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the LCS June 2018, release 2. Update to Cloud-hosted environments page We have recently made some improvements to the Cloud-hosted environments page in LCS. This page provides a list of all environments hosted by the customer or the partner in…


LCS Restoring Service | Lifecycle Services portal intermittently inaccessible

User Impact: Affected users may be unable to access projects through the Lifecycle Services portal intermittently. Current Status: We are continuing to restore service for users that may be experiencing Lifecycle Services portal issues and will provide an update when new information is available, or by the time listed below. Update 1: We are currently restoring service…


Known issue: Misconfigured professional error

When you submit an incident by using the Lifecycle Services Support flow, you might receive a message which says, “Misconfigured professional error.” This error prevents you from submitting a support case to Microsoft. This error occurs when an email address is missing from either the PartnerSource Business Center (for partners) or CustomerSource (for customers). To work around this…


Lifecycle Services Service Degradation | Lifecycle Services projects inaccessible

User Experience: Affected users may be unable to access projects through the Lifecycle Services portal. More Info: As of now, most users will be able to access their Lifecycle Services projects, however, a small number of users may still encounter the following experience: When attempting to access the Lifecycle Services portal, users may experience a…


Upcoming change to platform update packages stored in the Shared asset library

Currently, under Software deployable packages in the Shared asset library in Microsoft Dynamics Lifecycle Services (LCS), multiple platform update packages (Platform Update 2 through Platform Update 12) are available in the global scope for customers to download and apply. The platform update packages were uploaded to the Shared asset library so that customers and partners…


LCS (May 2018 – release 2) release notes

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (May 2018, release 2). Performance and reliability improvements In this release of LCS we have made performance improvements to the Cloud hosted environments page. We have also addressed feedback on improving the load times for…


LCS (May 2018 – release 1) release notes

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (May 2018, release 1). Performance and reliability improvements  Improvements in the reliability of the emails sent from LCS have been made in this release of LCS. We have also made performance improvements to the update tiles shown on the…