Next steps after placing an order for the new Dynamics AX through CSP

There are two options to create an LCS Project and work on behalf of the customer: Prerequisite: You must be a Cloud Solution Provider partner who has recently sold the new Dynamics AX to a customer Option 1: After you associate the required number of licenses to a customer tenant, click <Customer name> > Service…


What comes next after placing an order for the new AX through volume licensing

How to buy the new AX using VL/EA channel? Note:  Steps 1 through 9 is applicable for customers who are new to Microsoft online services and if the customers PCN is NOT associated to a tenant. However, if the customer’s PCN is already associated to a tenant because you are an existing Microsoft online services customer then, the AX…


SQL Insights metrics collection on-demand feature turned off

In the February release of LCS, we added a feature that enabled customers and partners to gather updated Performance metrics and Index analysis metrics on demand in the Environment monitoring portal. After going live, we unfortunately found that the feature was unreliable and unstable, because of issues in our infrastructure, and issues with the way…


March release notes

The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the March release of Lifecycle Services.  View upcoming environment updates    In the March release of LCS, you can view upcoming updates for your environment. You can view the scheduled updates by clicking Maintain > Upcoming updates . Any maintenance to the environment that you initiate (package…


Known Issues in Lifecycle Services

This blog post contains up to date information on the known issues that are actively being investigated by Microsoft. Issue Description Status Applying binary updates through LCS on TIER 1 or development machines older than Update 3 throws an error  When applying binary update through LCS on a development environment or TIER 1 environment older than Update…


Incorrect environment status on Environment monitoring page

It has come to our attention that the Availability and Health monitors sections on the Overview tab on the Environment monitoring page, are at times, showing the Availability and health status for Production environments as Unknown or red. When customers contacted Support to understand the issue, it was discovered that the environments are healthy and…


February release notes

The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the February release of Lifecycle Services.  Update experience  In the February release of LCS, we have reduced the lead time to submit a request to apply an update to a Production environment from 8 hours down to 4 hours.   In…


Resolved: Issue with Update tile in Microsoft Dynamics 365 for Operations platform update 4 release on LCS

Important: This issue was resolved with the March 2017 release of Lifecycle Services. We recently announced the availability of Platform update 4 through Lifecycle Services. Since the release, we have discovered issues with the Servicing workflow for the Platform update 4 environment. The Updates tile, in the Environment details view, should only show updates that…


Business process modeler (BPM) experience in LCS

Preview the new BPM The new Business process modeler (BPM) tool has been released and is currently available in preview mode. If you are interested in previewing the new functionality, contact Microsoft and you will be given a preview code. Complete the following steps to enable the preview functionality. On the LCS main page, click…


January 2017 release notes

The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the January release of Lifecycle Services.    NEW FEATURES Improvements to the hotfix experience We have learned that in many cases, customers and partners have only been applying platform binary updates and are getting into an unknown state because critical application…


December 2016 Feature Pack Release Notes

The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the December feature pack release of Lifecycle Services (LCS). Localization and translation updates Dynamics 365 for Operations and Dynamics AX 2012: The Localization and translation tile is available and can be found on the project dashboard under More tools. To start…