Next steps after placing an order for the new Dynamics AX through CSP

There are two options to create an LCS Project and work on behalf of the customer: Prerequisite: You must be a Cloud Solution Provider partner who has recently sold the new Dynamics AX to a customer Option 1: After you associate the required number of licenses to a customer tenant, click <Customer name> > Service…


What comes next after placing an order for the new AX through volume licensing

How to buy the new AX using VL/EA channel? Note:  Steps 1 through 9 is applicable for customers who are new to Microsoft online services and if the customers PCN is NOT associated to a tenant. However, if the customer’s PCN is already associated to a tenant because you are an existing Microsoft online services customer then, the AX…


New feature – Sandbox to Production Service Requests

With the LCS release on Monday October 8th 2018, we are pleased to announce the general availability of a new Service request type that targets the Go Live experience. Many customers and partners use what is commonly referred to as a “Golden Configuration” environment, which is a database populated with basic data elements and configurations…


Known Issue with database refresh requests submitted through Lifecycle Services

[Update as of 12th October 2018, 6PM PST –  The hotfix containing the fixes for the issues causing database refresh request failures in the last 3 days has been rolled out to Production. As mentioned below, please trigger rollback if your environment is in a failed state and then resubmit a new request to refresh…


Dynamics 365 for Finance and Operations version 8.1 is now available

We’re excited to announce the availability of Dynamics 365 for Finance and Operations version 8.1 with Platform update 20 through Lifecycle Services (LCS). This release is packed with some great features. To see what’s new, check out the Release Notes. Customers and partners can get version 8.1 using one of the options listed below: Deploy a…


[URGENT ACTION REQUIRED] Potential issues with logging into Microsoft Dynamics 365 for Finance and Operations on-premises environment

[Content updated as of 10/08/2018] Microsoft Dynamics 365 for Finance and Operations on-premises deployments integrate with  Microsoft Skype to enable real-time presence and communications for your users. On October 17, 2018, Skype will no longer support Finance and Operations on-premises deployment users.   After October 17, 2018, you can no longer sign in to your Finance…


LCS (September 2018) release notes

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (September 2018).   Delete on-premises environment In this release of LCS we have added the option to Delete an on-premises environment directly through the environment details page as shown below. The Delete button displays only…


Visual Studio Team Services has been rebranded to Azure DevOps

You may have noticed that in addition to the latest release of features in Visual Studio Team Services (VSTS), VSTS has rebranded the service to Azure DevOps. Here’s how this affects Lifecycle Services (LCS), Microsoft Dynamics 365 for Finance and Operations, and Microsoft Dynamics 365 for Retail. In general, all functionality and processes requiring Azure…


Now available: Monthly newsletter for Finance and Operations and Retail

We are pleased to announce the availability of the Dynamics 365 for Finance and Operations and Dynamics 365 for Retail Newsletter in Lifecycle Services. This will be a monthly newsletter highlighting key announcements and spotlighting features in the products that you can use. There are also a set of resources on the road-map, how-to videos…


Known Issue: Azure outage issue causing unexpected client errors in LCS and Finance and Operations

[Update – 13th September, 2018 – All issues related to this outage have been resolved. ] [Update: Most of the services that were impacted as a result of this outage have now been recovered. So many of the issues that you were experiencing yesterday should now be fixed. The only known issue at this point…


LCS (August 2018) release notes

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the availability of the release notes for LCS (August 2018). Export updates to CSV When you download updates from the tiles in environment details, you can now export the KB information to CSV format on the Review and download updates page using the Export…