Next steps after placing an order for the new Dynamics AX through CSP

There are two options to create an LCS Project and work on behalf of the customer: Prerequisite: You must be a Cloud Solution Provider partner who has recently sold the new Dynamics AX to a customer Option 1: After you associate the required number of licenses to a customer tenant, click <Customer name> > Service…


What comes next after placing an order for the new AX through volume licensing

How to buy the new AX using VL/EA channel? Note:  Steps 1 through 9 is applicable for customers who are new to Microsoft online services and if the customers PCN is NOT associated to a tenant. However, if the customer’s PCN is already associated to a tenant because you are an existing Microsoft online services customer then, the AX…


LCS communication email address has been updated

As of April 13th, 2018, all LCS email updates regarding creating projects, servicing operations, etc. will be sent using the email address ‘lcsteam@microsoft.com’ instead of ‘axse@microsoft.com’. We ask that customers and partners whitelist this email address so that any emails sent by LCS using this new account are not inadvertently sent to a Junk or…


LCS Service Degradation Restored | Unable to Access AX 2012 Projects

More Info:  Impacted users may have received an error message stating, “VOICE EXPIRED.” Final Status: After further review of the error logs, we identified a configuration error that occurred after a recent deployment. We updated the affected infrastructure, restoring the ability to access AX 2012 projects. Update 3: We are continuing to collect logs and…


Dynamics 365 for Finance and Operations 7.3 is now available for on-premises deployment

We are excited to announce the release of Dynamics 365 for Finance and Operations 7.3 (on-premises)! This release includes all of the improvements available in Platform update 12 and the new features available in Finance and Operations Enterprise edition 7.3. Recurring integrations support is also available.  The setup and servicing improvements made in the March…


LCS (April 2018 – release 1) release notes

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (April 2018, release 1).   Download critical X++ updates From our earlier release (February 2018, release 2), critical X++ updates can only be downloaded from online production environments, and we were going to remove the Critical…


Data integration capabilities are now available for Dynamics 365 Finance and Operations on-premises deployments

Today, we are happy to announce the availability of data integration capabilities for Dynamics 365 Finance and Operations on-premises customers. To use the data integration capabilities in an on-premises environment, you need to be on the latest 7.2 and Platform Update 12 build (version 7.0.4709.41184). For information on how to use this feature for on-premises…


LCS Service Degradation Restored | Unable to view Microsoft Dynamics AX 2012 projects

User Experience: LCS users may have been unable to view their AX 2012 projects Final Status: We determined that the authentication errors were triggered when the service responsible for viewing AX 2012 projects attempted to connect to a group of servers that were in an unhealthy state. We restarted the impacted servers, restoring functionality. Update…


Known Issue: Unexpected Client Error occurs on the Environment details page in LCS for Dynamics 365 for Finance and Operations on-premises

A recent change is causing an Unexpected Client Error on the Environment details page in LCS. This error only occurs for Dynamics 365 for Finance and Operations on-premises environments. Although the error occurs, there is no impact on the on-premises environment or the features in LCS that allow you to interact with the on-premises environment. We are actively…


LCS (March 2018 – release 2) release notes

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (March 2018, release 2).  Updates to the methodology  In this release of LCS, we have added the ability for customers to modify and delete any new phases that are appended to a methodology. This applies to methodologies…


Upcoming change April 15, 2018- Only Azure Active Directory users will be allowed to create Prospective presales projects in LCS

Today, a user can sign in to Lifecycle Services (LCS) using a Microsoft Account (MSA) (such as Live or Hotmail), and without purchasing a Support plan or subscription, create a Prospective presales project to try LCS features or set up demo environments. The Prospective presales project option is available for Microsoft Dynamics AX 2012, Dynamics…


What’s new or changed in on-premises deployments of Dynamics 365 for Finance and Operations, Enterprise edition 7.2 with platform update 12 (March 2018)

The following features are either new or changed in on-premises deployments of Microsoft Dynamics 365 for Finance and Operations, Enterprise edition 7.2 with platform update 12. This deployment option became available in March 2018. For more resources about on-premises deployments, see the On-premises deployment landing page. Setup and deployment Improvements have been made to the setup…