Troubleshooting WSS Event 1000 DB Connectivity Problems

Troubleshooting WSS Event 1000 DB Connectivity Problems


 I recently needed to trigger some data collection on a SQL Server when my Share Point Web Front End started experiencing the dreaded error as follows:


Type: Error
Source: Windows SharePoint Services 2.0
Category: None
Event ID: 1000
#50070: Unable to connect to the database ConfigurationDatabase. Check the database connection information and make sure that the database server is running.



For more information, see;en-us;833183


I used the following steps to help out.



1.       Create Remote.vbs as follows:


========== remote.vbs [ Exec remote process via WMI]================


strComputer = WScript.Arguments.Item(0)

strCommand = WScript.Arguments.Item(1)


Set objWMIService = GetObject("winmgmts:" _

   & "{impersonationLevel=impersonate}!\\" & strComputer & _



errReturn = objWMIService.Create(strCommand,null,null,intProcessID)


If errReturn = 0 Then

    WScript.Echo strCommand & " was started with a process ID of " _

    & intProcessID & "."


    WScript.Echo strCommand & " could not be started due to error " & _

    errReturn & "."

End If


========== remote.vbs [ Exec remote process via WMI]================




2.       Create WFE_InvokeSomethingOnSQL.CMD on WFE which should be something like this


cscript remote.vbs MYDBSERVER C:\DoSomethingOnSQL.cmd



3.       Create DoSomethingOnSQL.CMD on SQL on the drive and path specified in WFE_InvokeSomethingOnSQL.CMD:


REM ========[ BEGIN DoSomethingOnSQL.CMD ]==============================

REM ==================================================================




ECHO ================================================== >> %MYLOG%

ECHO Something Run at %DATE%%TIME% >> %MYLOG%

ECHO ================================================== >> %MYLOG%

Something.exe /someargument /TEMP.LOG




REM ========[ END DoSomethingOnSQL.CMD ]==============================

REM ================================================================



4.       Add the trigger event on the Web Front End.


eventtriggers /create /s WFE-SERVER /tr Event1000Trigger /l APPLICATION /eid 1000 /t ERROR /so "Windows SharePoint Services 2.0" /d "Trigger to call DoSomthing.CMD to be run on SQL Server when Event ID 1000 is encountered" /tk “C:\WFE_InvokeSomethingOnSQL.CMD”



Hope this helps you as well!


-          Keith

Comments (4)
  1. Jonathan Wynn says:

    Can you tell me what the end result was? I’ve been experiencing these same event id’s and Micosoft Premier tells me there "nothing" and can’t explain them to me.

    Can you tell me a little a bit about the SPS / SQL configuration ie: small farm, med. farm. etc. Right now we have 2 front end web server, and one back end index and SQL on another box. Would I run the scripts on the front ends?

    Any additional information would be helpful


  2. krichie says:


    Steps 1,2 and 4 are placed on the WFE’s

    Step 3 is for the remote SQL Server

    (Sorry I didn’t make that clear 🙂

    The end result, is that it’s still on-going 🙂

    There are multiple reasons for this, and some could just be network hiccups, etc.

    There certainly not "Nothing" 🙂 Somethings going on in your environment…The "Nothing" may be network hiccups, etc…but they should still be investigated…Especially if the on happening all the time.

    The config I’m testing on is a large farm, but these could happen on any configuration.

  3. Keith Richie says:

    EventTriggers is my new best friend.  

    Many moons ago, I blogged about using EventTriggers…

  4. Keith Richie says:

    Chris Gideon has posted a great article with a list of the most common reasons why you’ll see the dreaded…

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