I am a Developer Premier Field Engineer who has been with Microsoft since December, 2000. Before I came to Microsoft I worked as a developer at Lucent Technologies in the manufacturing space. My expertise is primarily in the developer space with SQL Server and .NET including both middleware and web applications. Since I have been working on the support side for the past few years I have developed an appreciation for those folks that support production applications particularly those with problem isolation and debugging responsibilities. I have a soft spot and sincere appreciation for people who carry a pager for a living. Over my career with Microsoft I have supported a wide variety of applications including large scale web applications, OLTP database applications, point-of-sale applications, and batch/middleware processing applications. My goal and hope with this blog is to share some of the tools and techniques I use to support my customers with the community at large.