Hey! Wait a Second — I Have a Degree in Russian Lit from Harvard…

Was Joel aiming at me? Probably not, since his nemesis here is “stunningly-good-looking.” Oh, and if you’ve ever heard my rant about how metrics drive behavior you’ll probably get the sense that I’m definitely not the person he was aiming at. I watch this all the time: driving a complex problem down to a simple…

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The New Coffee, One Month Later

I’ve now spent over a month dabbling in the new office coffee, produced by the local Starbucks machines. I have to say, it works — it’s OK stuff. I still prefer the brew that comes out of my own coffee pot, but relative to the old stuff, this is pretty good.  What I don’t understand…

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Calculating Operational Costs

One of my tasks over the weekend was to calculate how much it would cost to operate a service. I can’t tell you what the service is, of course, since actually providing useful context is far beyond the scope of this blog. 😉 However, I had a good sit-down with Excel 12 on Saturday morning…

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