Feedback on Office 2007


Have you downloaded Office 2007 yet? Once you installed Office 2007 don’t forget that we’d love to hear your feedback.



Sending Feedback



We have a great program called “Send a Smile” that provides you the opportunity to tell us what you think about the product. Don’t worry you can “Send a Frown” too! Just download the SaS application and install it, then as you are using the product and experience something you love/hate you can simply click on the smile or frown in the notification area at the bottom right of your screen:



Next you’ll see a dialog that includes a screenshot of the current application in use and a text entry box to include your comment. You can choose not to send the screenshot if you so wish or you can update it to make sure it shows the issue you’re writing about. The more details you put in your comment the better. Click on the image below to see what this dialog looks like.






What happens to this information once you submit it?



The information (your comment and screenshot) is forwarded on to the Office team. We evaluate the comment/screenshot and make sure it gets routed to the correct team. Then we evaluate the information in order to determine if there are changes we need to make to the product. FWIW, we expect to get a lot of feedback, so it we can’t respond directly to most, but we will be reading it as fast as we can.


So, download Office, load SaS and tell us what you’re thinking!

Comments (10)

  1. Jan says:

    Great tool. Although I would like to get a copy of the posted feedback to my own e-mail address. That way I can keep track of what feedback I have already sent 🙂

  2. Sahil Malik says:

    LOL!! Hey that guy on the right looks like you 😛

  3. Jfriend says:

    Hey, I don’t have that sour of a face!

    Btw, you can keep track of your own feedback. If you right click on either smiley or frowny in the notification area you can select "View comment history…" to see all the feedback you’ve sent.

  4. Jan says:

    Thanks, I had not noticed that 🙂

    /Jan

  5. Nalle says:

    Nice – but I cant install the bet at all due to… Setup cannot find Office.en-usProof.xml. Browse to a lid installation source, and then klick OK.

    but the iles are in right place…

    nalle

  6. There is now a really easy way to provide feedback as you are using Office 2007. Directly from Joe Friend’s…

  7. LGFN says:

    I mastakenly exited Sas, how can I return?

  8. Jfriend says:

    If you exit SaS you can restart it by going to C:Program FilesMicrosoft Office System Information Worker Feedback Program and double-click on the green icon with the name WfpSaS.