Dynamics News Issue 4 – Community Edition

  Microsoft Dynamics Social Engagement getting more attention – http://www.winbeta.org/news/microsoft-has-new-tool-help-boost-businesses%E2%80%99-social-media-efforts Green 4 Solutions and CRM Gamified team up to drive employment engagement – http://www.blooloop.com/news/green-4-partners-crmgamified-up-user-engagemen/33417#.VT5McDMtGM8 BluePrint and Childrens Specialized Hospital receives Microsoft health award – http://business.itbusinessnet.com/article/BluePrint-and-Childrens-Specialized-Hospital-Honored-as-Recipient-of-the-2015-Microsoft-Health-Innovation-Awards-3845750 The promise of CRM – http://it-online.co.za/2015/04/15/the-promise-of-crm/ Tribridge Health360 Gives Healthcare Providers Tools That Enable A Truly Personal Care Experience -…

0

Microsoft Dynamics GP + Microsoft Dynamics CRM Online success stories

These stories are great case studies that show what can be achieved when Dynamics GP and Dynamics CRM Online are sold together. City Harvest Microsoft Dynamics case study GEARYS Microsoft Dynamics Case study Both projects used the Dynamics connector to integrate between Microsoft Dynamics GP and Microsoft Dynamics CRM Online. If you are a Dynamics…

0

Why Microsoft Dynamics GP partners should consider adding a Microsoft Dynamics CRM Online practice

Over the years you have become a successful Microsoft Dynamics GP partner. Your customers appreciate what you do, but maybe something is missing from your customer engagements? Have you ever successfully closed a Dynamics GP ERP deal, but then wondered as you left the customer if you could have sold more product to their sales…

0

CRM…After all this time why do some companies still not get it?

Even though CRM or customer relationship management systems have been around for years, to many companies it is still a struggle to actually get it right and make CRM a successful company strategy. Today I had the pleasure… of talking to a provider of internet / phone / TV service / cell phone to the…

1

Reps Make Better Sales Calls Decisions with Mobile App for "CRM Call Planner"

nfoGrow announces a mobile app for its popular “CRM Call Planner” module.  The CRM Call Planner takes CRM information and, through the power of Bing Maps, creates a visual representation of accounts and contacts on an online real-world map.This helps sales reps to better plan sales calls.  A big plus for users is that the…

0

Announcing SDK Update V5.0.14 for Polaris Update

Microsoft Dynamics CRM SDK Version 5.0.14 is now live on MSDN downloads and in the MSDN library. Here’s some of the additions and updates you’ll find in this release:  Connect to Yammer– New information about the capabilities for developers with Yammer integration. Create Early Bound Entity Classes with the Code Generation Tool (CrmSvcUtil.exe) – New information…

0

ISV Talk – appStrategy showcases their integration and automation suite for Microsoft Dynamics CRM 2011

In this video John O’Donnell talks with Ryan Smith fromappStrategy about the benefits and features of appStrategy’s two products – thenew appCompass 5 and appRadius Enterprise. appRadius is an integratedsolution for building portals for Microsoft Dynamics CRM. The appCompass 5 product suite builds on the latest editionsof Windows Workflow Foundation and Windows Communication Foundation tointegrate…

0

Network with Peers & Find Solutions at CRMUG Summit 2010

A great way for you to be successful, and to ultimately help drive your company’s growth, is to attend CRMUG Summit 2010 – the premier annual conference for Microsoft Dynamics CRM Customers, CRM User Group Partners and key Microsoft Dynamics CRM team members. CRMUG Summit will occur October 25 to 28 (with optional training courses…

0

New Video – Demonstration of the Convergys Smart Communications Suite Powered By Microsoft

Video Link – https://channel9.msdn.com/posts/jodonnell/Demonstration-of-the-Convergys-Smart-Communications-Suite-Powered-By-Microsoft/  This demonstration showcases the base capabilities included in the proof of concept of the Convergys Smart Communications Suite powered by Microsoft. The demonstration includes a scenario where an individual has been captured as a lead for the local mobile service provider.  The Customer Service Rep (CSR) follows up on the lead by contacting…

0

New Video – Overview of the Convergys Smart Communications Suite and the Microsoft Partnership

Video Link – https://channel9.msdn.com/posts/jodonnell/Convergys-Smart-Communications-Suite-and-the-Microsoft-Partnership/  In this video we showcase the strategic relationship between Convergys and Microsoft.  It explains how the two companies are leveraging key assets and resources to create a “game changer” in the BSS market.  During the video we discuss the joint solution that combines Microsoft’s next-generation CRM capabilities with market leading billing and customer-care…

0