The Principles of Modern Management

Are your management practices long in the tooth? I think I was lucky that early on, I worked in environments that shook things up and rattled the cage in pursuit of more customer impact, employee engagement, and better organizational performance. In one of the environments, a manufacturing plant, the management team flipped the typical pyramid…

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How Employees Lost Empathy for their Work, for the Customer, and for the Final Product

“In most cases being a good boss means hiring talented people and then getting out of their way.” — Tina Fey The Digital Revolution marked the beginning of the Information Age. The Information Age, or Digital Age, or New Media Age, is a shift away from the industrial revolution to an economy based on information…

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Fearless Speaking

“Do one thing every day that scares you.” ― Eleanor Roosevelt I did a deep dive book review. This time, I reviewed Fearless Speaking. The book is more than meets the eye. It’s actually a wealth of personal development skills at your fingertips and it’s a powerful way to grow your personal leadership skills. In…

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The Drag of Old Mental Models on Innovation and Change

“Don’t worry about people stealing your ideas. If your ideas are any good, you’ll have to ram them down people’s throats.” — Howard Aiken It’s not a lack of risk taking that holds innovation and change back.  Even big companies take big risks all the time. The real barrier to innovation and change is the…

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The New Realities that Call for New Organizational and Management Capabilities

“The only people who can change the world are people who want to. And not everybody does.” — Hugh MacLeod Is it just me or is the world changing faster than ever? I hear from everybody around me (inside and outside of Microsoft) how radically their worlds are changing under their feet, business models are…

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Who’s Managing Your Company?

One of the best books I’m reading lately is The Future of Management, by Gary Hamel. It’s all about how management innovation is the best competitive advantage, whether you look through the history of great businesses or the history of great militaries.  Hamel makes a great case that strategic innovation, product or service innovation, and…

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Satya Nadella on How the Key To Longevity is To Be a Learning Organization

Everything should be a startup. Unless you’re a learning organization that actually uses what you learn to leapfrog ahead. But the paradox is you can’t hold on too tightly to what you’ve learned in the past.  You have to be able to let things go.  Quickly.  And, you have to learn new things fast.  And,…

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Satya Nadella on How Success is a Mental Game

As technology and software change our world at a faster rate than ever before, we need to play a better game. How do we play a better game? By recognizing our conceptual blocks and removing them. Here is how Satya Nadella told us to think about our mental game and conceptual blocks: “It’s really a…

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Satya Nadella on Live and Work a Meaningful Life

There’s a quote in Ferris Bueller’s Day Off: ”Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.” It’s true. Satya gets it. Sayta reminds us to individually think about our broader impact, our deeper meaning, and the significance of everything we do, even the little…

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Satya Nadella on Everyone Has to Be a Leader

Satya Nadella, the new CEO for Microsoft, is all about employee engagement and employee empowerment. Here is how Satya reminded us that we all need to be a leader: “We express that core identity, being the company that allows every individual to be more empowered and get more out of every moment of their lives…

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