A little late on my part, but great work on the new MSDN support page Katie & the MSDN team! It's a great step in the right direction for helping customers navigate their support options. Some clear improvements here over the older pages include:
- This should be driving more traffic to the forums. It's counter intuitive, but more eyeballs = more answers.
- We now make it much clearer how to get support if you have an MSDN subscription or have just purchased the product.
- Good use of the RSS feeds from live search on the forums!
I've heard this is just the first step down a path towards a much cleaner/integrated workflow. So, if you have feedback, let us know.