Richard Knudson: Web Analytics in Dynamics CRM 2011, Part 1
As many of you know, Richard Knudson is one of my fav CRM bloggers. Last month he published Web Analytics in Dynamics CRM 2011, Part 1 and I wanted to make sure my peeps saw it.
I’ve been using CoreMotives for Email Marketing, integrated within Dynamics CRM, for some time now. I’d tried just about every different approach for Email Marketing before switching to CoreMotives, and the fact that I’m still a happy customer after nearly a year of experience is a good sign! I’ve written a couple of articles on that topic, and before too long I’ll write another one about some of the great new features in the new version.
When I first started using it, the Email Marketing was all I really cared about. But in this article I’ll discuss its Web Analytics features. The longer I’ve used CoreMotives the more I’ve come to appreciate the advantages of their implementation of web analytics, and in particular how it’s integrated within Dynamics CRM 2011.