Microsoft Dynamics CRM 4.0 Implementation Guide


The Microsoft Dynamics CRM 4.0 Implementation Guide (IG) has been available on TechNet since last year.  The IG is comprised of 3 major areas:

  1. Planning Guide

  2. Installing Guide

  3. Operating and Maintaining Guide

These guides are key documentations to plan, install and operate a successful CRM solution.  There is a lot of great information around requirements gathering, planning, deploying the Outlook Client and more. Some of the materials included are:

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Here’s the link:

http://technet.microsoft.com/en-us/library/dd979443.aspx

Cheers!

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