Creating a Customized Experience with Microsoft Dynamics CRM
I was conducting a LiveMeeting session with the folks from the CRM User Group at https://www.crmug.com and was surprised that one of the participants didn't know what kinds of customizations could be done with our product. Your three big resources for reading up on this are:
One of the resources you will find at the Dev Center is the Microsoft Dynamics Software Development Kit (SDK) contains a wealth of resources, including code samples, which are designed to help you build powerful vertical applications using the Microsoft Dynamics CRM platform. It is a guide for developers writing server-side code, custom business logic, plug-ins, integration modules, custom workflow modules and more. The SDK is an architectural overview of Microsoft Dynamics CRM, the entity model, security model, Web services, and sample code.
If you want to see code solutions created by customers your one stop shopping facility is the Code Gallery at MSDN. Here you can download and share sample applications, code snippets, and other resources with the developer community.
The Microsoft Dynamics CRM Team Blog provides a steady stream of tips and tricks, updated information and resources for the developer and implementer. For example check out today's post titled, "Leveraging bulk delete jobs to manage System Job log records." The content here is provided by the CRM team and CRM MVPs.
The Dynamic CRM Forums is your one-stop resource to research, ask, and answer questions. It is community driven and has a very good answer rate. The forums are broken up into three folders, General, Deployment, and Development.
So there's a quick overview for the new software developer looking to move into the CRM field.