New: CRM 4 Update Rollup 1

We’ve released Update Rollup 1 for Microsoft Dynamics CRM 4.0 Server, Microsoft Dynamics CRM for Microsoft Office Outlook, and Microsoft Dynamics CRM 4.0 E-mail Router. For more information about this release, see Microsoft Knowledge Base article 952858. Download the update. In addition to the functional improvements and fixes in this update rollup, a separate update…

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Music to CRM by…

Just listening to some tasty jazz and typing like crazy. Maybe I’ll finish my work before tomorrow. Happy holidays. YouTube – Georgia on My Mind-Gerald Albright

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Microsoft Dynamics CRM Form Reporter

Jim Daly, SDK programmer writer who is right down the hall from me here in Redmond, has written a CRM 4.0 Form Reporter application that creates a Microsoft Word doc detailing the configuration of all customizable Microsoft CRM 4.0 forms, including tabs, sections and details about each field. This document can be used for planning…

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Webinar Alert: Dynamics Mobile as a platform

A quick heads up from our man in the field John O’Donnell who always seems to be in touch with great training opportunities and the Microsoft Dynamics CRM community as a whole. Date: 11/24/2008 09:00AM PST Trainer: Bert Berkholder / Henrik K Nielsen Course Description: Concluding this series of webinars, join Bert Burkholder from Microsoft…

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PartnerPoint: Search Engine Optimization Webcast Series

PartnerPoint is offering a new series of webcasts on Search Engine Optimization and they tout it as specifically for Microsoft Partners. The spiel will be given by Interactive Limited CEO Dave Foreman who has done several sessions for Partner events. These webcasts are designed to give you valuable training and tips you can apply immediately…

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When Menno talks…

I thought this was a rather interesting post from our friend Menno te Koppele called Pay Attention to Your Customers, Especially Now. When times get tough, there are sometimes some not too obvious opportunities for the savvy business people. Everybody talks about the economy, no matter where you are – the local coffee shop owner…

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Sprint Now Dashboard

The Sprint Now dashboard is amazing. “Blinking not recommended.” I have heard a lot of people talking about adopting mobile broadband as their service provider. Take a look: This dashboard is meant to overload the user with information, which I believe is the goal (Sprint users are connected to everything they could possibly want to…

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Microsoft Dynamics CRM Incubation Week

My good friend Sanjay pinged me to mention his Microsoft Dynamics CRM Incubation Week blog post. He sez: The current economic downturn is putting many entrepreneurs (startups and students) under increasing pressure, making it critical to find new resources and ways to reduce costs and inefficiencies. Microsoft Dynamics CRM Incubation Week is designed to offer…

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Creating a Customized Experience with Microsoft Dynamics CRM

I was conducting a LiveMeeting session with the folks from the CRM User Group at http://www.crmug.com and was surprised that one of the participants didn’t know what kinds of customizations could be done with our product. Your three big resources for reading up on this are: CRM Dev Center at MSDN Code Gallery at MSDN…

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Did You Know?

Fantastic video on the progression of information technology, researched by Karl Fisch, Scott McLeod, and Jeff Bronman.

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