Because I link to the new CRM books in my listbox I like to have the thumbnails in my post so that I can clean them up a bit. Here are two new books that you might be interested in.
Programming Microsoft Dynamics CRM 4.0 Developer Reference by C. Wood. The writing of this book has been canceled. Although it shows up in Amazon, I have been told that it will not make it to the stores.
Working with Microsoft Dynamics CRM 4.0 by Mike Snyder and Jim Steger. This book should be available next month. "
Get a practical introduction to Microsoft Dynamics CRM now updated for Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM is a value-packed customer-relationship management (CRM) solution for small- and mid-market businesses.
The latest version adds workflow management capabilities, and will be delivered as an on-demand service through Microsoft® Office Live. With topics that include developing new functionality, designing implementations, and integrating Microsoft CRM with other business applications including Microsoft Office Outlook®, Microsoft Office InfoPath®, and Microsoft SharePoint® Products and Technologies this is one of the only books written for both developers and those who implement business solutions.
Authored by experienced practitioners, this book provides case studies, integration and performance guidelines, and toolsets the information you need to help you create successful CRM solutions. This book also explains how to maintain Microsoft Dynamics CRM 4.0, making it of interest to IT professionals who support Microsoft Dynamics CRM 4.0 users. And power users will learn how to customize individual Microsoft Dynamics CRM 4.0 experiences. This introduction includes a 120-day evaluation copy of Microsoft CRM 4.0, as well as sample data and code samples on the Web."
For more book suggestions check my list box to the left of this site. :o)