CRM Suggestions and Extensibility Options

We have a specific page on our Web site for customers and partners to make suggestions for future features/product updates. Please go to the following page (http://www.microsoft.com/Businesssolutions/Community/Newsgroups/dgbrowser/en-us/wizard.mspx?dg=microsoft.public.crm&lang=en&cr=US&type=suggestion) and either add to or vote for this suggestion to be sure our product planning team has this information to consider for future releases. There are several Microsoft…

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Winter Wonderland, In Seattle???

Normally a picture such as this one from my friend and co-worker Peter would elicit oohs and ahs–a winter wonderland. But in Seattle a picture like this strikes fear into the hearts of your average Seattle driver. Snow like this pretty much closed the city down. Cars were abandoned and people walked home or slept…

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Put strategy behind product pricing

Microsoft Dynamics CRM 3.0 includes a flexible pricing engine that you can use to calculate product prices based on a variety of pricing methods. The person who maintains the product catalog, such as the sales manager, can select from different pricing methods for products that are based on a combination of product pricing and price…

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The storm before the quiet

  As I drove in this morning the winds were gusting and the rain was coming pretty steadily. A lot of Microsofties are off this week taking a much-deserved vacation. But the vacations this month and next are mostly about getting more family time. Those of us remaining are working feverishly to get things done…

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Displaying Microsoft CRM Business Data in SharePoint Web Parts

Learn how to build portals and dashboards in SharePoint sites by using Web Parts that display Microsoft CRM data. This article accompanies a sample Visual Studio .NET solution that contains sample Web Parts for a Customer Service Portal. This article includes information about how to install and use Web Parts, and explains how to retrieve…

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CRM Bulk User Upload Tool

Q: Is any one aware of a tool that will bulk create CRM users?  We need to be able to create some CRM Users already in the active directory and assign them to various roles. A: You can use the User Manager Wizard . This is a server-side tool that you’ll find in the Deployment Manager…

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Using The new Windows Live Writer

Andrew Bybee blogged about using the new Windows Live Writer software that is in beta right no. I had been putting off moving to a new editor for weeks now, but if he can do it…  :o)   So this post is being done using the new editor. I like the idea of being able to…

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CRM Training Videos

I don’t know about most people, but sometimes I prefer training videos to classroom or from-the-book training. I can speed through the obvious stuff and replay the more technically challenging stuff. So I thought I’d share these two CRM Training Videos with my gentle readers. Print a customer-ready sales document Combine Microsoft Dynamics CRM data…

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Wikipedia defines ‘Riff’

As a jazz saxophonist, of little repute, I enjoy finding a riff in a solo and running with it. To me it provides context and can make the solo ride just that much more fun. In jazz, solo’s are rarely scripted or written out, so every time I play a solo, it’s like finding a…

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FAQ: Released Hotfixes and Updates for Microsoft CRM

A buddy of mine on the CRM product team created a list of *most* of the Hotfixes and Updates released by the CRM Sustained Engineering team from v1 (which is in legacy status and thus unsupported) to the newest Microsoft Dynamics CRM releases. Microsoft CRM 1.0 Microsoft Business Solutions CRM 1.2 Microsoft Dynamics CRM 3.0Microsoft…

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