I know this is a rehash of this year's highlights, but I really liked this article about Microsoft Dynamics CRM that ran in July:
BOSTON -- In an announcement CEO Steve Ballmer called the most inevitable in the history of the company, Microsoft took the wraps off of Dynamics CRM Live, the hosted version of its Customer Relationship Management application, today at its Worldwide Partner Conference in Boston.
Microsoft will host Dynamics CRM Live from Windows Live data centers. Scheduled for availability in 2007, Dynamics CRM live will round out Microsoft's CRM offerings, which also include on-premise and partner-hosted options. The packages will offer the same functionality and run on the same code base, said Brad Wilson, general manager, Microsoft Dynamics CRM. Wilson said that the only limitation will be that customers will not be able to run .NET assemblies inside the company's data centers.